First startup hung on "Setting up Fusion"

First startup hung on "Setting up Fusion"

jlparsons_ca
Observer Observer
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Message 1 of 7

First startup hung on "Setting up Fusion"

jlparsons_ca
Observer
Observer

Hi all, complete newbie to Fusion here, I've just installed the free personal use version to begin the process of learning to use it.  When I run Fusion it has me sign in then gets to the "Setting up Fusion" section with the spinning wheel indicating something is loading/processing, then hangs there indefinitely.  Any ideas how to fix this?  Running on a Windows 10 VM client within Linux Mint.

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Message 2 of 7

RajkumarIlanchelian
Autodesk
Autodesk

@jlparsons_ca Can you try to login to https://login.autodesk360.com/login and see if that completes your set up?

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 7

jlparsons_ca
Observer
Observer

Ok I just tried to sign in, it's created a hub and now it's downloading Desktop Connector, I assume the lack of these things might be the problem?

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Message 4 of 7

RajkumarIlanchelian
Autodesk
Autodesk

@jlparsons_ca @Desktop connector is not a requirement. Is your Fusion application working now?

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 5 of 7

jlparsons_ca
Observer
Observer

Yes it all seems to be working now oddly, the only difference is that I created a Hub and installed desktop connector

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Message 6 of 7

RajkumarIlanchelian
Autodesk
Autodesk

@jlparsons_ca Creating the hub was the issue early on. Once you used the web to create the hub then everything should flow well and it looks like it is. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 7 of 7

jlparsons_ca
Observer
Observer

Seems to all be working correctly now, many thanks!