File lost...

[FrodoLoggins]

It pops up in My Recent Data for a second but is not selectable:

https://youtu.be/VKoTdboAfqQ

This is the file I'm looking for:

I did not delete it. It's not anywhere in myhub.autodesk360.com. Not in any folder I've created, archive, or trash bin.

I moved it (along with a few other files at the same exact time that I am still able to locate) from All Projects > Work to All Projects > Work > Old

I'd ask where the recovery files are saved in MacOS but ya that's broken as well despite being enabled in my settings.

[dsouzasujay]

Hi @FrodoLoggins ,

Can you login to A360 and check if your file still exists in the hub?

[FrodoLoggins]

It's not anywhere in myhub.autodesk360.com

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[dsouzasujay]

Hi @FrodoLoggins,

Do you mind sending up the complete log files?
Help -> Support & Diagnostics ->Diagnostics log files. This will generate a zip file that you can upload.

[FrodoLoggins]

Attached

[dsouzasujay]

Hi @FrodoLoggins,

From the attached .zip files i can see some of your files are struck while uploading.

Please follow THIS link to recover the files stuck in upload queue.