Error message says the most recent version of Fusion is required, although I have the most recent version already

Error message says the most recent version of Fusion is required, although I have the most recent version already

mariana.paulino
Explorer Explorer
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Message 1 of 6

Error message says the most recent version of Fusion is required, although I have the most recent version already

mariana.paulino
Explorer
Explorer

Hi team, 

 

I am trying to open a .stp file with Fusion 360 but am prompted with a message  saying:

 

Update Fusion and try again.

You need the latest update of Fusion to open "file_name".

Ask your system administrator to update Fusion. Then try again.

 

I have updated the Fusion version to the most recent,

 

marianapaulino_0-1709100197383.png

 

I also checked the "About" tool to double check the version: 

 

marianapaulino_1-1709100252953.png

 

It seems like it is fully up to date, so I am not sure what I can do here - any ideas?

 

Thank you!

Mariana

 

 

 

 

 

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Accepted solutions (1)
1,405 Views
5 Replies
Replies (5)
Message 2 of 6

g-andresen
Consultant
Consultant

Hi,

please share the file

 

günther

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Message 3 of 6

seth.madore
Community Manager
Community Manager

Is it possible that the file was saved in the Insider build of Fusion? Currently, we should be at parity with the public release, but there's always a chance..


Seth Madore
Customer Advocacy Manager - Manufacturing


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Message 4 of 6

HughesTooling
Consultant
Consultant
Accepted solution

How are you importing the STP file? If you use Open then select From My Computer it should use local translators rather than the cloud so it doesn't matter what version of Fusion you're using.

HughesTooling_0-1709123072787.pngHughesTooling_1-1709123113514.png

 

Mark Hughes
Owner, Hughes Tooling
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Message 5 of 6

mariana.paulino
Explorer
Explorer

Thanks everyone for your input! 

 

I am finally able to open it, no issues, seems like HughesTooling method was what I needed to go for!

 

Cheers, 

Mariana

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Message 6 of 6

mariana.paulino
Explorer
Explorer

Thanks @HughesTooling ! 

 

I had Uploaded the file into my Fusion Cloud folder, and was trying to open it from there - which didn't work.

 

When I Opened from a folder from my computer, it opened without a hiccup.

 

Thank you!