e-mail don't match

e-mail don't match

TSC_Ellen
Explorer Explorer
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e-mail don't match

TSC_Ellen
Explorer
Explorer

Hello, 

I changed my e-mail address semi successfully. There's no problem with logging in. And working in it.

But it's not Autodesk account seems not to be synced with the Fusion account. It keep showing my old address as default. Schermafbeelding 2018-08-23 om 09.35.33.png

 

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paul.clauss
Alumni
Alumni

Hi @TSC_Ellen

 

Thanks for posting! I've routed your case to the Accounts Management team so they can look into how this inconsistency may have occurred - you should be hearing from them through case # 14538474 either on this thread or via the email address associated with your forum handle. We appreciate you reaching out - please let me know if you have any questions.

Paul Clauss

Product Support Specialist




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