Drawing Interface blank and UI not working

Drawing Interface blank and UI not working

5amacek
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Drawing Interface blank and UI not working

5amacek
Observer
Observer

@ClintBrown3D could you please help me

 

I just recently posted a reply to a rather old and vacant thread, so I am deciding to post it again as a new one.

The issue I am having is that the buttons of the UI don't perform any actions after opening a drawing. The only button I can press is the X to close out of Fusion. I am aware that the issue has to due with my graphics card and driver, as it is old (AMD Radeon 5570), but, according to my knowledge and research, I can't update the driver any further. I also had an issue where I couldn't see the page or the items on it, but I was able to resolve that. I explain more in detail below:

 

Previous Thread Reply (in detail):

Hey there. I am having the same issue, though I also can't the page of the drawing or anything on it. I have the same big plus button and when I highlight an area of the screen, I can see wear the page is supposed to be and the things on it, but I can't do anything else. The whole UI doesn't respond to any button presses, though it looks like it does, no actions are performed. The only thing I can do is force close fusion. Everything else in the app seems to work. I have already tried to update my graphics driver, and it is as up to date as it's going to get. It is an older AMD Radeon 5570. I have found that I can go into the environment variables in windows and add GS_DEVICE and add certain values as demonstrated here:https://clintbrown.co.uk/updating-graphics-setting-for-fusion-360-customers-experiencing-fuzzy-or-mi... 

This fixed the missing page issue and I can now see the drawing page and the items on it, though the UI interface still doesn't work. I know this is due to my graphics driver being old, but is there a workaround for this? Your help would be greatly appreciated as I am a struggling student and this is preventing me from submitting work. Thanks.

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aaronseX28WH
Participant
Participant

Started seeing same blank canvas UI behavior after being pushed an update couple of days ago.  This is different to the hanging unresponsive UI bugs am used to seeing.  Instead, the UI controls seem responsive, but nothing is rendered in the main canvas/view area.

For me, Fusion 360 Personal edition works fine, but then something happens to UI canvas area, might be associated with resuming after long periods of inactivity 🤷‍♂️.

Currently working around by saving work, then closing and reopening the App.  Freshly started Fusion 360 loads and displays models fine. 


Fusion
2.0.20981 x86_64
Active Plan: Personal
Windows 11 Pro 23H2 (22631.4602)

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