Document stuck loading and unable to open

Document stuck loading and unable to open

Anonymous
Not applicable
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Message 1 of 2

Document stuck loading and unable to open

Anonymous
Not applicable

Hello, I'm trying to open a document, however it is stuck loading, and nothing happens whenever I click on it. I am connected to the internet and I can open other documents. My jobs list is empty. Here is a screenshot: 

utilityemailforutility_0-1615054594878.png

 

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Message 2 of 2

jodom4
Community Manager
Community Manager

Hey utilityemailforutility,

Try emptying your cache- this often solves problems like the one you're experiencing.

Clear Cache.gif


Jonathan Odom
Community Manager + Content Creator
Oregon, USA

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