Designs gone

[Anonymous]

After signing in from not using it for a couple weeks my designs were gon but I don't know why because I was signed in with a student account.

[ahreum.ryu]

Hi @Anonymous, 

Thank you for posting! 

Have you done login to A360? myhub.autodesk360.com   Didn't you see your model file? if you are in online mode, the file should be saved on A360.

Did you work in offline mode? By default, those files should remain in your cache for 60 days (this is configurable via preferences)

Do you have 2 log-in email addresses? 

I look forward to your reply. 

Many thanks, 

Ahreum.