Can't transfer files in mass between projects

[Fedor_Dolgachev]

Hello, I am part of a Fusion 360 project. The previous admin is permanently MIA. We want to add new members to the existing project but can't because we can't approve them being added due to the admin being MIA. We have decided to make a new project as such and try to transfer all the files over as such but we can't figure out how to do it in mass. There are hundreds to thousands of files so transfer one by one manually is off the table. Any advice? Maybe we somehow change who the admin is of the current project through intervention of Autodesk themselves?

[jhackney1972]

In the second part of this web page article, it talks about the method of transferring Folders, containing multiple files, between projects.  Maybe this will help.

[Fedor_Dolgachev]

I cannot move a folder to another project. The option is not available. Is there no way to brute force this by somehow overriding who is the admin of the existing project?

[jhackney1972]

This webpage article talks about how to recover a administrator account if the current administrator has left.  It is not a hack or brute force, it is a process using resources of the IT department at your company.  I know it is a mute point now, but you can assign more than one user as an administrator so this will not happen.

[Fedor_Dolgachev]

This solution is also not viable.

This project belongs to Kettering University's Formula SAE team. It is entirely student run. There is no IT department and the Autodesk account credentials of the previous Admin are only accessible by the previous admin who is not accessible. 

[jhackney1972]

Time to call Autodesk Support.

[Fedor_Dolgachev]

They cannot help us. We are using free licenses as we are a school. They cannot help people who have free licenses.