Can't install Fusion 360 - SSL Certificate verification failed

Can't install Fusion 360 - SSL Certificate verification failed

carlHDY6H
Explorer Explorer
728 Views
24 Replies
Message 1 of 25

Can't install Fusion 360 - SSL Certificate verification failed

carlHDY6H
Explorer
Explorer

Tried it numerous times on different networks. Turned off my virus scanning but still having problems.

 

[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl:c:1000)

 

Attached is the error log.

 

0 Likes
729 Views
24 Replies
Replies (24)
Message 21 of 25

carlHDY6H
Explorer
Explorer

Hey rezakazemi. I gave up and went elsewhere to other software. 

0 Likes
Message 22 of 25

j_dolieslaeger
Community Visitor
Community Visitor

I am having the exact same issue. Tried all of the above, but to no avail.

Clean installed macbook, wanted to install Fusion and got into the same error. 

0 Likes
Message 23 of 25

RajkumarIlanchelian
Autodesk
Autodesk

@j_dolieslaeger Can you please collect the logs and attach here? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 24 of 25

j_dolieslaeger
Community Visitor
Community Visitor
0 Likes
Message 25 of 25

RajkumarIlanchelian
Autodesk
Autodesk

@j_dolieslaeger Our engineering team has confirmed with the logs that it is the firewall/proxy of likely your company that is blocking the install. 

Here are a couple of articles that will help 
https://www.autodesk.com/support/technical/article/How-to-configure-a-proxy-server-or-firewall-on-Ma... or https://www.autodesk.com/support/technical/article/Configuring-anti-virus-software-for-use-with-Fusi... might help as well

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes