Buggy Render workspace

[silvio3105]

Hi,

render workspace is buggy.

- I can open only two images

- I cannot pan or rotate model

- Fusion sometimes uses .tif, sometimes .tiff while exporting.

- After a while I get white workspace, no model (check image below) and it does not recover - reopening file does not help, reopening file and changing workspace does not help too, only app restart helps.

- Sometimes environment resets from dark to light color style(not only if it crashes but if app gets "killed" via task manager)

Specs:

Windows 10 Pro x64

R7 260x 2GB - check below for driver info

16GB DDR4 3200MHz

Threadripper 1950X 3.6GHz

Samsung EVO 860 250GB

Fusion 2.0.14337

DirectX 9 driver(I've used DirectX 11, same problems). With OpenGL I have big problems in Design workspace.

Here's video

https://youtu.be/M5FW7hvLawE

Here's another video where I'm trying to open device model. It seems Fusion cannot handle small assemblies....

https://youtu.be/uypPt9dQ3Ew

Thanks!

[karina.harper]

@silvio3105 

From a quick look, I have a feeling that render is going very slow rather than 'not loading'. It may have the same root issue as the file not opening - would you be able to share the problematic file?

Does render work as expected in a simple file, like a box?

Cheers,

Karina

[silvio3105]

I left it for 45-60mins and it did not move.
CPU and RAM usage was very low, almost zero.
Where I can send file(s)? File from video have links with other models(PCBs etc.). Do I need to export them too with main file?
Thanks.

[silvio3105]

Can you share e-mail so I can send download link for whole assembly?

[karina.harper]

Hi @silvio3105 

You don't need to send any individual parts - if you export or share link from the main assembly they will all be included.

Karina

[silvio3105]

Okey, where I can send assembly?

[karina.harper]

Either post it here or feel free to PM it to me if you'd rather keep it private.

Karina

[karina.harper]

@silvio3105 

So on my mac I am having no issues rendering your. model, no problems with the render environment either. I am suspicious that in your video your CPU usage is at 0%. You aren't having any problems with other applications? 

Can you try the solutions in this article?

Additionally, can you screenshot this dialog and share it here?

1. Go to the ? Menu at the top right of Fusion.
2. Select 'Support and Diagnostics' >> 'Graphics Diagnostic'.

Cheers,

Karina