Bug Report: Have to right click after every new input

[GetHammbone]

I noticed this issue after the recent Fusion update.  It is kind of hard to explain but I will do my best.  If I open Fusion 360 and use it without leaving it to go to another program then the program appears to be working correctly.  However, if i begin working in 360 and then go to another program, say google, to look at a reference picture or grab a measurement then I run into problems.  

The problem is this... once I return to Fusion 360 and select anything then in order to select something else, I have to right click then left click before I can do so.  A prime example would be the view cube.  Say I rotate the view down.  From there if I were to attempt to select a face on the model then the view would rotate down again and continue to do so with every left click until I right click and left click.  I don't have to select "cancel" during the left click, simply clicking in the middle does the trick.  This happens with every selection/tool so it is quite annoying and makes any project take considerably longer.  Please help.

Fusion 360 V2.0.3470

  macOS Sierra V10.12.6

Macbook Pro (Retina, 13-inch, Late 2012)

Processor 2.5 GHz Intel Core i5

Memory 8 GB 1600 MHz DDR3

[Phil.E]

Hi,

Thanks for your report. I tried and couldn't reproduce the effect. I must be missing something.

It might help if you made a video of this. If you don't have any other way, Autodesk Screencast does a great job of showing all clicks.

Thanks and sorry for the trouble.

Regards,

[GetHammbone]

Thank you.  Autodesk Screencast did the trick nicely.  I have inserted the screencast link.  The video starts by opening the program followed by a design.  While initially in the design you can see how the program is functioning as designed.  I then access Google Chrome for a short time to reference a switch design and then return to Fusion.  Upon returning to Fusion, I am unable seamlessly transition between different functions of Fusion without first right clicking and then left clicking.  Once I make my next selection, such as selecting a face, it will not select anything else without right clicking and repeating the process.  If I click, say an arrow on the view cube, every left click there after will continue to rotate the model until I right click.

Hope that makes better sense.

Thank you for your time and assistance

[Phil.E · Accepted solution]

Interesting. Thanks for posting that.

The problem here is that the Fusion UI layer is being blocked. Your mouse inputs are not entirely going to Fusion, or they are being mis-handled. It's a "focus" issue.

I couldn't help but notice you have 25 or so open tabs in chrome. Chrome has been associated with problems like this before. Also GPU.

You have a unique version of this problem, maybe something has changed. I've never seen partial inputs go into Fusion like that. I want to get this fixed, and you have a prime case for it.

I need to reproduce this on my machine in order to describe exactly how to fix it for development. We can eliminate variables and also get you into a better experience at the same time.

1. First, try minimizing Chrome to the dock.
2. Next do the same workflow you show in the video. But send Chrome to the dock when you are done. 
3. If that doesn't help, send Fusion to the dock each time.
4. If that doesn't help, close Chrome.
5. If that doesn't help, restart your computer.

Regarding GPU, can you explain a bit about how you run your display?

• Are you using two monitors?
• Can you get your Graphics Diagnostic information (the tool in under the ?Help menu, there is a copy to clipboard button) and paste it in a reply here?

Sorry for the trouble, let's try to figure this one out and fix it for good.

Thanks,

[GetHammbone]

Thanks for the reply.  I will try those things and get back to you.  I usually do not have this many tabs open in Chrome but have been researching a lot of things at once lately.  lol.  

[Phil.E]

Thanks. And just to be clear, I think the issue is when chrome and Fusion are on top of each other. It would be nice to confirm that before you do much more. If just docking chrome and Fusion fixes it, there's the answer. So please try that before you close chrome, besides, it's inconvenient to lose all those research tabs! Hopefully not too late.

[GetHammbone]

Phil... You're a genius!!!  Thank you so much.  Minimizing Chrome seems to have solved the issue.  In this video, I start by opening Fusion again.  It works as designed.  I then open Chrome for a bit and then minimize it.  Fusion continues to work as designed.  I retest to confirm results and everything still functions as it should.  I follow that up by switching to Chrome and not minimizing it before returning to Fusion.  Doing so replicates the originally issue.  

As you mentioned, I am sure it is due to the number of tabs open in Chrome.  I have never had any problems prior to this and rarely have more than 3 or 4 tabs open.

Now to answer a few more of your questions:

Regarding GPU, can you explain a bit about how you run your display?

• Are you using two monitors?
  • No, simply using the laptop screen.  I have listed my Display Information below:

  • Intel HD Graphics 4000:

      Chipset Model: Intel HD Graphics 4000

      Type: GPU

      Bus: Built-In

      VRAM (Dynamic, Max): 1536 MB

      Vendor: Intel (0x8086)

      Device ID: 0x0166

      Revision ID: 0x0009

      Metal: Supported

      Displays:

    Color LCD:

      Display Type: Built-In Retina LCD

      Resolution: 2880 x 1800 Retina

      Pixel Depth: 32-Bit Color (ARGB8888)

      Main Display: Yes

      Mirror: Off

      Online: Yes

      Rotation: Supported

      Automatically Adjust Brightness: Yes

      Connection Type: DisplayPort

• Can you get your Graphics Diagnostic information (the tool in under the ?Help menu, there is a copy to clipboard button) and paste it in a reply here?
  • See Below

  • [GPU Information]

    GPU Device: Intel HD Graphics 4000 
    GPU RAM: 1536 MB (Integrated card)
    GPU Driver API: OpenGL

    [Graphics Effects Settings]
    Use high-resolution graphics: Off
    Anti Aliasing: On
    Ambient Occlusion: On
    Object Shadow: Off
    Ground Shadow: On
    Ground Reflection: Off
    Selection Display Style: Normal
    Transparency Effect: Better Performance

    [Limit effects to optimize performance]
    Off

[Phil.E]

You get a kudo for calling me a genius. That doesn't happen much. Thanks, I'm just glad we figured out how to help your experience. It may take us a while to nail this down in a dev environment so the debugger can kick in.

That being said, there are a few things you could do, if you have time and desire, to put a few more data points up for us.

1. I mentioned that it's interesting only some inputs get through. Some objects are actually related, like marking menu and view cube I believe. Can you try these other areas, while it's acting up:

* Right click in the browser, does it let you do things?

* Same for timeline

* (and confirm everywhere else it's still acting up)

2. I'm afraid that this might be related to things like how long it's been since you restarted your computer. There could be cache issues.

* you can use Chrome to bookmark all those tabs, put it in a folder

* restart your computer

* (do this when it's convenient)

* try to get back into the same state

Let me know if that reproduces. It will help eliminate cache.

Thanks for all your help!

Regards,

[GetHammbone]

Lol.  I just call it like I see it!!!

I don't mind helping at all.  Let me see what I can do and I will get back to you.

[GetHammbone]

Ok Phil... Here is a video regarding the first topic you mentioned.  I think I covered all the points of it but if I didn't then let me know and I will address it.

---

@Phil.E wrote:

 1. I mentioned that it's interesting only some inputs get through. Some objects are actually related, like marking menu and view cube I believe. Can you try these other areas, while it's acting up:

* Right click in the browser, does it let you do things?

* Same for timeline

* (and confirm everywhere else it's still acting up)

This video starts with Fusion already having the issues regarding having to right click after each action. While checking these areas I noticed a few interesting things. When interacting with the Browser, I was able to copy bodies but not delete them even after right clicking and "remove" was not available. Also, by moving my timeline backward and then forward Fusion began working properly and "remove" was now available for me to delete the copied bodies.

I have a charity event I have to get ready for but when I get the chance, I will address topic number 2 and any areas I may have missed in the this video before hand.

[Phil.E]

Thanks!

(Internal reference FUS-36422)

[paul.clauss]

Hi all,

I just wanted to reach out on this thread to keep everyone updated on this selection issue. Thanks to forum user @teknoel, we have been able to identify the cause of this bug and develop some workarounds to use while development addresses the issue (in ticket FUS-36422). We appreciate everyones input on this problem. The issue was discussed on this forum thread as well.

It appears that the selection issue occurs when;

1. The Mac Dock is set to automatically hide, and,
2. The Fusion 360 window is overlapping the dock area.

As an example, the screenshot below shows a window position that triggered the selection problem:

And the screenshot below here shows a window position that does not trigger the selection issue:

We

 can see that the Fusion window overlaps the Mac dock slightly less in this screenshot. 

I've found that selection focus is brought back to Fusion if you click anywhere in the grey area of the design timeline - hopefully this will help minimize the effects of this problem while a fix is investigated.

[Phil.E]

Hi,

As of this week, with the latest update, this issue is fixed.

1. If you haven't updated yet this week, shut down Fusion and restart it.
2. Click the clock icon in the top bar to watch the update progress, click Restart when it finishes.

The current build number is found in the Help > About box. It is 2.0.8156.