Browser Version Fusion 360 problems

Browser Version Fusion 360 problems

menbeppeSXWEC
Explorer Explorer
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7 Replies
Message 1 of 8

Browser Version Fusion 360 problems

menbeppeSXWEC
Explorer
Explorer

 

 

 

Hi, for a few days I have been experiencing problems with the use of the web version of Fusion in browers .. As soon as I enter, the work screen disappears and a white screen with the Fusion logo appears and everything freezes not being able to work .. It is always went well until some time ago, but recently this error makes me .. I also tried on different PC but nothing ..

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628 Views
7 Replies
Replies (7)
Message 2 of 8

gmelantoni
Autodesk
Autodesk

Sorry to hear that. The issue is hard to diagnose without taking a look at the machine and the browser's logs. Is there a chance we can coordinate a zoom call and see your screen? Please reply to guillermo.melantoni@autodesk.com and we'll make it happen. 

Guillermo Melantoni
Senior Product Line Manager
“https://damassets.autodesk.net/content/dam/autodesk/logos/autodesk-logo-primary-rgb-black-small_forum.png”
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Message 3 of 8

sizemore0997
Observer
Observer

Was this issue resolved? because I have this exact same problem. I tried updating drivers on my machine and changing the graphics drivers in the preference setting and nothing has worked so far.

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Message 4 of 8

ep078603G8BQ
Observer
Observer

Same here

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Message 5 of 8

ep078603G8BQ
Observer
Observer

Ever get it fixed?

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Message 6 of 8

sizemore0997
Observer
Observer
For me the issue kind of resolved itself but now I have a new issue. The logo is gone, and I can do some stuff but the window is halved from both sides now so I can't access some tools. It also say my graphics drivers might be constraining it. Which wasn't a problem before, I updated them anyway and nothing has changed. I have also found it frustrating to even find help on this. If you have better luck than me let me know.
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Message 7 of 8

ep078603G8BQ
Observer
Observer

I'm just going to keep turning it of and on again until it works

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Message 8 of 8

menbeppeSXWEC
Explorer
Explorer

Hi.. In this moment I have try to lunch again Fusion360 Browers,  but unfortunaly the problem appears again.. In the main page appear the Fusion Logo and nothing can I do , It go crash , and any windows can open ... 

I want to ask to the amministrator , programmators why you have change the program? ..  

has always gone well and fast even with not powerful laptops .. I think Fusion Browers Online was used to solve the problems of being able to work without the need to open Fusion.exe installed on the powerful machine .. Please try to solve the problem and make Fusion Online suitable for non-powerful PC .. thanks

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