Browser gets stuck on wrong monitor

[peteGCAB6]

Hi all,

Another problem relating to dual screen use...

I have noticed that quite frequently (2-3 times a week), when using two monitors (one for fusion, often used full screen, the other for reference info), the brower often ends up stuck on the wrong screen.

For example, I have a big external monitor plugged into my laptop, (macbook pro). I have fusion up full screen on the secondary monitor. Sometimes, the browser gets lost, and appears on the wrong monitor, and the only way to rectify this, is to close and re start fusion. It happens a few times a week.

This is hard to demonstrate with a screenshot so I have just taken a photo of the two monitors with my phone. As you will see, the browser is hovering over the laptops screen, whilst fusion is displayed full screen on the secondary monitor. 

I have noticed that when this happens, the menu that pops up when right clicking on something also appears on the wrong screen, instead of next to the cursor on the big screen.

Please fix,

thanks. 

[sasikanth.kollipara]

Thanks for using Fusion, Sorry for the inconvenience caused. 

Maybe you could give it a try with the workaround of Reset layout command available here.

Also listing out the shortcut here for ease of your use: Command + shift +R (Mac) 

If my post answers your question, please click the "Accept Solution" button. This helps everyone find answers more quickly!

Regards,

Sasi

[bokmangVZ5A2]

Hello, 

I am having the same issue, and your solution does not seem to work. The Browser stays on the computer screen instead of the monitor regardless of wether I use Reset Layout or not.

Best regards

Guillaume

[saulBYYRM]

This solution does not work

[david.zacher]

same problem, reset default layout doesn't fix 

[TrippyLighting]

@sasikanth.kollipara I am experiencing similar things as well (mid-2017 MacBook Pro). They are obviously hard to capture in a screencast, otherwise, I would. I am experiencing a host of issues when working with an external monitor.

In my case, none of them require shutting down and restarting Fusion 360.

In isolation, none of them is a big problem, but they really need to be addressed before issues get out of hand and turn off users.

1. I use spaces (or whatever this macOS feature is called these days). When in Fullscreen mode I see the browser appear in a 2nd fully black full-screen space, which I can see if I swipe over to int using the trackpad.

I usually get it so show up back in the actual Fusion 360 window, but don't remember ATM what exactly  I do.

2. Also in Full-screen mode on the 2nd monitor, when clicking on the screen settings icon on the bottom of the Fusion 360 screen, the menu folds out to the bottom, but it does not seem to appear on any monitor.

3. When I star Fusion 360 on the laptop screen and then pull it over to the big screen, then pop-up menu windows show up on the laptop screen and not in the Fusion 360 window.

I use the computer screen and the external monitor in an over-under configuration.

[Anonymous]

I have the same issue. My screens are arranged with the external monitor (BenQ QW2780) positioned above the laptop. (13" MacBook Pro 2020)

The browser menu seems to randomly appear on the laptop screen, not the external monitor I'm working on, this means a shut down and restart to be able to work on a project.

The Layout Settings and Grid and Snaps menus will also appear on the laptop below. This is not as much of an issue for me, but I would assume, not ideal for some.

Reset to Default Layout does not fix this problem.

[justlavooij]

Same problem here. I recently switched to fusion 360 and I keep experiencing the same issue as described above. Full screen or not, screen reset, closing browser and opening again, nothing seems to work.

This is costing me a lot of time and happens multiple times a day. Actually takes so much time that I'm not sure of fusion360 is suitable for professional use, because I cannot have my clients pay for the lost time.

What worries me the most is that the first complaint about this is more than a year old and it doesn't seem to be pickup up at autodesk. Please tell me you guys are working on it. 

[gobluejd]

Same issue issue here. 

[justlavooij]

This is pretty useless, the developers don’t read this. It is only for us to vent our frustrations. 

[seanhoughton]

This is 100% reproducible on the latest version with a single monitor on a MacBook Pro.

1) Open Fusion 360

2) Maximize the app (green button)

3) Close the lid to sleep

4) Open the lid

5) Observe the browser on the main desktop while the app has its own desktop

I've been using Fusion 360 for a total of about two hours after a couple years off and this has already happened maybe 10 times. It's hard to believe the developers don't already know about this one.

Three finger drag over to the Fusion 360 full screen app desktop fixes it until the laptop sleeps again.

[gobluejd]

This whole issue is completely ridiculous. I’ve been an auto desk user for 30+ years and this thing has stressed me out for the last five. Is frustrating when sometimes you can’t get the menus back to the screen that fusion 360 is open on. Granted not many people probably use three monitors but I do especially with desktops And it is very very annoying 

[FrodoLoggins]

Done that a few times with no effect:

[FrodoLoggins]

If you're using a mac sometimes opening quicktime (not actually doing anything with quicktime, just literally opening the quicktime application) temporarily resolves this.