Text displayed incorrectly in the UI

Text displayed incorrectly in the UI

versalli_brian_damian
Observer Observer
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Message 1 of 11

Text displayed incorrectly in the UI

versalli_brian_damian
Observer
Observer

inside the program the text is almost unreadable, switching to DX11 in the preferences was fixed only for one day, the next day after opening the program again, the problem returned, attached screenshot

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Message 2 of 11

CGBenner
Community Manager
Community Manager

@versalli_brian_damian 

Welcome, I'm sorry you're having trouble with this.  Can you share some details of the system you are working on, especially related to the graphics?  Are all drivers up to date and your monitor(s) working well with other software?

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Chris Benner
Community Manager

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Message 3 of 11

versalli_brian_damian
Observer
Observer

hi, im currently in windows 11 24H2, ryzen 5 5600x, rx 6600 XT, 32gb of ram... al the drivers up to date and the monitor work perfect with all my programs

Message 4 of 11

CGBenner
Community Manager
Community Manager

@versalli_brian_damian 

 

Hello, do you still need help with this question?

Did you find a post helpful? Then feel free to give likes to these posts!
Did your question get successfully answered? Then just click on the 'Accept solution' button.  Thanks and Enjoy!


Chris Benner
Community Manager

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Message 5 of 11

versalli_brian_damian
Observer
Observer

yes. nobody help me yet

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Message 6 of 11

CGBenner
Community Manager
Community Manager

@RajkumarIlanchelian can you take a look at this?

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Did your question get successfully answered? Then just click on the 'Accept solution' button.  Thanks and Enjoy!


Chris Benner
Community Manager

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Message 7 of 11

RajkumarIlanchelian
Autodesk
Autodesk

@versalli_brian_damian This one seems like a font issue. 

1. If there are any pending windows update, please update window OS
2. Close Fusion
3. Go to add/remove programs - Fusion - Modify
4. In the service utility please run the Repair Fusion

Does this help? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 8 of 11

taylornelms15
Observer
Observer

Hello! I have run into this issue as well.

Fusion: 2603.1.31, Windows 11 Home 24H2 (26100.4652)
Graphics Card: NVIDIA GeForce RTX 3070, driver version 580.88
Monitor resolution: 2560x1440
High DPI scaling options have been toggled in both Fusion and Windows to all possible combinations, with no noticeable change in behavior.

Most rendered text in the app appears to render incorrectly; it's as if each character is either sized or positioned incorrectly within some bounding box that truncates the right edge of the character. (I'm not enough of a typography nerd to estimate technical details of the symptom with any more specificity.)

I have run the "Repair Fusion" instructions above, which did not fix the issue. (I also restarted my computer, fwiw.)

@RajkumarIlanchelian I would agree that this seems like a font issue; are there settings I have missed that would adjust the font choice (or rendering scale, etc)? Other UI components appear unaffected.

Further screenshots illustrative of the bug are attached. Let me know if there are any further debugging steps I can do to assist in resolving this issue.

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Message 9 of 11

RajkumarIlanchelian
Autodesk
Autodesk

@lance.carocci Lance, any ideas here? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 10 of 11

lance.carocci
Autodesk
Autodesk

Hi @versalli_brian_damian and @taylornelms15,

Could you both please attach a DirectX Diagnostic Report?

 

Please note, this often contains Windows usernames and user directory paths, which are often based on your full name, so you may wish to edit those if they happen to contain any personally-identifying information. Beyond that, please leave the paths intact.


Lance Carocci
Fusion QA for UI Framework/Cloud Workflows, and fervent cat enthusiast
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Message 11 of 11

taylornelms15
Observer
Observer

Sure! Wow, sorry for the delay, this skipped my inbox entirely.

Attached!

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