Text displayed incorrectly in the UI

[versalli_brian_damian]

inside the program the text is almost unreadable, switching to DX11 in the preferences was fixed only for one day, the next day after opening the program again, the problem returned, attached screenshot

[CGBenner]

@versalli_brian_damian 

Welcome, I'm sorry you're having trouble with this.  Can you share some details of the system you are working on, especially related to the graphics?  Are all drivers up to date and your monitor(s) working well with other software?

[versalli_brian_damian]

hi, im currently in windows 11 24H2, ryzen 5 5600x, rx 6600 XT, 32gb of ram... al the drivers up to date and the monitor work perfect with all my programs

[CGBenner]

@versalli_brian_damian 

Hello, do you still need help with this question?

[versalli_brian_damian]

yes. nobody help me yet

[CGBenner]

@RajkumarIlanchelian can you take a look at this?

[RajkumarIlanchelian]

@versalli_brian_damian This one seems like a font issue. 

1. If there are any pending windows update, please update window OS
2. Close Fusion
3. Go to add/remove programs - Fusion - Modify
4. In the service utility please run the Repair Fusion

Does this help? 

[taylornelms15]

Hello! I have run into this issue as well.

Fusion: 2603.1.31, Windows 11 Home 24H2 (26100.4652)
Graphics Card: NVIDIA GeForce RTX 3070, driver version 580.88
Monitor resolution: 2560x1440
High DPI scaling options have been toggled in both Fusion and Windows to all possible combinations, with no noticeable change in behavior.

Most rendered text in the app appears to render incorrectly; it's as if each character is either sized or positioned incorrectly within some bounding box that truncates the right edge of the character. (I'm not enough of a typography nerd to estimate technical details of the symptom with any more specificity.)

I have run the "Repair Fusion" instructions above, which did not fix the issue. (I also restarted my computer, fwiw.)

@RajkumarIlanchelian I would agree that this seems like a font issue; are there settings I have missed that would adjust the font choice (or rendering scale, etc)? Other UI components appear unaffected.

Further screenshots illustrative of the bug are attached. Let me know if there are any further debugging steps I can do to assist in resolving this issue.

[RajkumarIlanchelian]

@lance.carocci Lance, any ideas here? 

[lance.carocci]

Hi @versalli_brian_damian and @taylornelms15,

Could you both please attach a DirectX Diagnostic Report?

Please note, this often contains Windows usernames and user directory paths, which are often based on your full name, so you may wish to edit those if they happen to contain any personally-identifying information. Beyond that, please leave the paths intact.

[taylornelms15]

Sure! Wow, sorry for the delay, this skipped my inbox entirely.

Attached!

[taylornelms15]

Hi @lance.carocci; any thoughts? I just updated Fusion to 2604.0.316 and I'm still seeing this issue.

Thanks!

[lance.carocci]

Thanks for providing the report! Nothing immediately stands out to me, unfortunately.

Have you tweaked the Windows ClearType font settings at all? Frankly, that shouldn't cause this, but I'm open to any theories. Are any graphics overrides set in the Nvidia Control Panel?

One thing you might try is Preferences > Compatibility & Troubleshooting > and change Qt Render Hardware Interface API from Automatic to OpenGL. You can try forcing D3D11, but that is generally the default for most Windows users when Automatic is selected.