All my files in 123D Design suddenly blank ?!

All my files in 123D Design suddenly blank ?!

Anonymous
Not applicable
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Message 1 of 4

All my files in 123D Design suddenly blank ?!

Anonymous
Not applicable

Hey folks,

 

When i opened 123D Design today, suddenly all the projects i save to the cloud service within 123D Design is gone ??

I can still see all the files when i try to load them, but only the names. The thumbnails are blank and when you try to load them the workspace is also blank ??? Does anybody know what i can do to retreive my files ??

 

Autodesk apparently doesnt offer any support to people like me that are not subscribed.

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3 Replies
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Message 2 of 4

masa.minohara
Alumni
Alumni

Hi @Anonymous,

 

Unfortunately it seems like 123D has been replaced with other programs and it's no longer supported which means you have lost access to your files in the cloud.

 

http://www.zdnet.com/article/do-this-right-now-to-save-your-autodesk-123d-designs-from-shutdown-oblivion/

 

I am sorry to be the bearer of bad news. Please see the above page for more details about the alternative applications.

Masanobu Minohara

Product Support Specialist



Fusion 360 Webinars | Tips and Best Practices | Troubleshooting
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Message 3 of 4

Anonymous
Not applicable

I have called them several times and I got no where. They either put me on hold or they hang up

the phone. My Autodesk 123D Design would not open it said there was an Internet problem. I

shut down and booted back up and still nothing worked. I really liked


@Anonymous wrote:

Hey folks,

 

When i opened 123D Design today, suddenly all the projects i save to the cloud service within 123D Design is gone ??

I can still see all the files when i try to load them, but only the names. The thumbnails are blank and when you try to load them the workspace is also blank ??? Does anybody know what i can do to retreive my files ??

 

Autodesk apparently doesnt offer any support to people like me that are not subscribed.



Autodesk 123D. I downloaded

find now I have this problem. I had high hopes but not I wouldn't get Autodesk 123D a bit of spit.

There support stinks. Now I have projects that need to be finished and now I have nothing. I found

out that Autodesk 123D Design doesn't work on Windows 10. I works great on my Windows 8. What

gives.

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Message 4 of 4

Anonymous
Not applicable

I think that Autodesk should hire people for a help desk so people like me could call in and

get help.  They should spend some money. They would have more people buying and using

Autodesk 123d more. I just pays to spend money to get good results.

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