Account problems

Account problems

Anonymous
Not applicable
902 Views
3 Replies
Message 1 of 4

Account problems

Anonymous
Not applicable

I'm having problems with my account, I can't be invited to projects, and every time I login and ran fusion 360 a window panel appears saying I have network problems related to my firewall or my proxy, but when I switch to another account (from a coworker) it doesn't appear and works well.

 

I don't know what to do, I've reinstalled fusion 360 and even reinstall windows (Win7). This is a new computer, but I've never had this kind of problem in my old laptop, still, this computer doesn't seems to be the origin of the problem since my coworkers can work without issues in it.

 

Regards.

Nariel :'c

 

0 Likes
903 Views
3 Replies
Replies (3)
Message 2 of 4

ryan.bales
Autodesk Support
Autodesk Support

When you say switch to another account, is it a different Fusion 360 account, Windows login(account) or both? 



Ryan Bales
Fusion 360 Product Support
Message 3 of 4

Anonymous
Not applicable

Hi Ryan, it's a different Fusion 360 account, i'd tried a different Windows Login also, but it's the same futile attempt when I use my own account. 

0 Likes
Message 4 of 4

ryan.bales
Autodesk Support
Autodesk Support

Can you post a picture of your network settings in Fusion? 

 

Its under Preferences>network



Ryan Bales
Fusion 360 Product Support
0 Likes