10 document limit for personal use seems to be 5

[jdaues]

I am unclear on the 10 document limit. I get a message that I have reached the limit of 5 documents. If I change one of the documents to Read only such that I have 4 editable documents, then indeed I can edit another document. This seems to contradict the 10 document limit. How is my thinking incorrect?

[lance.carocci]

Thanks for the report, @jdaues. I am looking into this.

In the meantime, would you please confirm what version of the application you have installed?

[jdaues]

diagnostics file attached

[patilsm]

Hi @jdaues,

Thank you for reporting this issue.

I am currently trying to reproduce it locally on my system. I noticed that I receive a message stating, "Upgrade to get unlimited access," but I am still able to edit 10 documents.

Could you please share a screenshot of your Data Panel for further investigation?

Thanks and regards,
Sagar Patil

[jdaues]

The problem no longer occurs. The only thing I can think of is that I set all documents to read only and then back to editable again and that somehow reset it.

[sacchetti.g]

Hi, I had the same issue after opening Fusion. In the top left corner I had "4 of 5". After download last version (before restarting) the number of editable documents was restarted to the correct limit (10). 

FYI I report the sequence of actions I take:

1. Open Fusion

2. Autenticate

3. Fusion show 4 of 5 editable documents (limit seems 5)

4. I switched 3 docs to read only

5. In the meantime started the download of the last version

6. After the end of download and install (before restarting) I see the number of editable documents limit is restarted to 10 and 3 of the documents I marked read only are still editable.

7. Restart Fusion for update

8. At the end of restart Fusion show the correct limit.

I was not able to take the screenshot of the error. I attach the screenshot of the updated and correct limit.

Hope can help. Regards.  

Gabriele.

[falk6QAEM]

It's zero now...

None of the proposed fixes works. 

[jhackney1972]

You are reading this statement wrong.  You have all 10 available documents you can edit.  If it read, 4 of 10 Editable Documents, then you have 6 more available.  In the Animated GIF I show you have have 0 of 10 Editable Documents and then I make one Editable.