Fusion 360 not responding

[sstephe1622]

Just turned fusion 360 on and notice the spinning wheel showing that its trying to sync folders.  Its been running for 15 min without seeming to get any where.  Anyone else having problems?

[Mike.Grau]

Hi @sstephe1622

Thank you for raising our attention to that.

This sounds a bit like a Network connected issue.

Could you please share more information with me which will help us:

1. Share the "Diagnostic Log Files", with this link Here
2. Send us the Installation, Application and Web Services Log files Here
3. Share your "System information" and use the article Here
4. It would be great if you could record a unlisted Screencast and share it with us
5. Have you stored and data offline right now?

If you would like to know how to

• Download Screencast for your Operating System, please use this article Here
• Create a Screencast to share a video of your workflow with the link Link Here

I hope this information helps. I look forward hearing from you

Thanks,