Fusion 360 machine library missing

[wpillinger]

Hi,

I've just started using the Manufacture module, focusing on AM.

However, when I open the Machine Library, it is empty, particularly the Fusion 360 library is not showing (see attached screenshot). Same on two PC installations.

Couldn't find any guidance to fix this.

Thanks for support, regards

Willy

[Anonymous]

I'm also having the same issue after redownloading/installing fusion 360. I'm using an educational license, but i don't think that is the primary issue. 

 

[rfassberg]

Same issue here.  Is something broken in latest update??

[FrodoLoggins]

Something's broken in every release lol

[Anonymous]

I rebooted my fusion 360 and it suddenly appeared probably just a bug. 

 

[jeff.pek]

Hi all -

We were having some problems in the back-end service that provides the machine library content. We believe these are resolved now. Please let us know if not.

Jeff

[jeff.pek]

Note that it will require a Fusion restart to get it to go looking for the machines again.

  Jeff

[rfassberg]

Looks good now after a restart today.   I can finally see the Fusion library.  Thanks for getting this fixed

[wpillinger · Accepted solution]

Indeed, it works now.

Thanks a lot for picking this up, 

Regards

[phillip.r.prentice]

I'm having the same issue.  Restarting Fusion 360 didn't help.

-Phil

[jeff.pek]

Hmm. As far as I know, the system is operational. Can you show a screenshot of where you're not seeing machines?

BTW, can you try to manually access the following URL in a browser, and tell me what you see?

https://cam.autodesk.com/machines/machines/machines.json

Thanks,

  Jeff

[ananthsemail]

Hi all,

Since last update, I'm facing the same issue with machine library. Usually there are several machines like EOS, ultimaker etc but now I can see only Autodesk generic FFF machine. Even other machines like turning, milling only few are listed but there used to be a lot more machines. Even restart fusion didn't worked and even re-installing also didn't worked. I think its my user related because on the same computer in my colleagues login, it shows all machines. So basically looks like a settings issue. BTW, Enable cloud libraries option under preferences is ticked on. Appreciate any help in this regard.

[jdw7122]

Hi. Did you get this resolved? I'm having the exact same issue since latest update. Thanks!

[apwdesign]

Also having the same issue. (Even after rebooting)

[bmorrow]

any resolution?

[jeff.pek]

Can you check the state of this item in Preview Features in Preferences?

Jeff

[mstickneyUNK39]

Looks like this screw up was never fixed.  I can't fathom why someone would link to a DLL on the internet.  Did anyone have the sense to provide a method for a manual backup?  Or am I being too optimistic?

[echojjj]

Fusion machine library is empty.  Restarting Fusion doesn't solve the problem.  The setting Automatically get latest Posts, Machines and Print Settings is marked.

[seth.madore]

I'm sorry to hear that's happened to you. Have you worked thru the steps in this article?

If you navigate to your web storage (click on the "world" icon in the Data Panel), do you see your files there in the appropriate folder?

[echojjj]

Thanks for that.  I got it working with the Enable Cloud Libraries checkbox.  Not sure why it wouldn't be enabled by default.