Using Advanced Print Views in Escalations

[ThomasRambach]

I consider this a bug, since this can be accomplished normally through a manual transition and transition script but Fusion Lifecycle currently has a deficiency where Escalations that initiate a script, can not send emails that rely on Advanced Print Views for the email body. The code that causes the issue is:

email.body = getPrintView(strAdvancedPrintView);

This causes an error during an escalation:

We would prefer if this requested bug/idea was "escalated" with development to be resolved. 

Hasn't anybody been using APV's to send emails for escalation/notification?

[katelyndwilson]

Is the APV being sent from the same workspace that this script is running or does it belong to another workspace?

[ThomasRambach]

@katelyndwilsonfrom the same workspace. This is a confirmed by Autodesk as a bug with APV and escalations. I was able to workaround this by just building the email using formatted HTML in the script. I have a library script to handle this.