License management in F360M is not good enough

[bruce.nyfeler]

License management in F360M is not good enough

In the security from F360M you can see which user is “ACTIVE”, “INACTIVE” or “DELETED”.

If a User is having a License or not, is set in the Autodesk Account. The User can only work, if in the Account is a License assigned to the User. The synchronization between the Account and F360M should be done, when the User login in F360M. Then the status from the License is updated.

However, this is a major problem. This causes differences between the Account and F360M. Users, that are no longer in the company, can’t login in F360M. The User does not have a License, because it is removed in the Account. Or the User left the company and does not go to F360M and login anymore.

In case of that, in F360M are Users listed with a Licence. In the Account the License no longer assigned to this User. If you want to see as F360M Manager how many Licenses are pending, there is a gap between the Account and F360M.

It needs a possibility to synchronise the Account License with F360M. The F360M Admin does not have always access to the Account. However, he is all coordinating with F360M.

[armando.eggenbergerDZTGR]

This must be changed!

[stephan.voser]

Indeed. This needs to be changed.

[GPEngineering]

This must be changed!

[peter.hofmaenner]

Indeed. This needs to be changed.

[vito.schlegel99KS6]

Please change accordingly.

[thomas.nachbaur]

Indeed. This needs to be changed.

[grfisherC7XWZ]

Agree with the sentiment.  I can offer some further specifics here:

• the icons representing the License Type are so tiny that it is hard to distinguish the difference between Basic access user and a Standard user (only the tie-color is different). 
  • this is an accessibility issue
• there needs to be a textual rendering of the License type.
  • Users should not have to decode it from the image alone.
• need a way to change the license type in this F360 Manage Admin/ Security screen.  the manage.autodesk site is too restrictive (not enough administrators for enterprise use).

[jacques.tchouangueu]

Indeed. This needs to be changed.

[eagleapk10]

Indeed. This needs to be changed.

[bruce.nyfeler]

Thank you to everyone who supports it. I hope that with this great support a solution will be found and implemented.

[bruce.nyfeler]

Thanks for all supporters for participating on the idea station.

@amitabh_verma 

Do you have any news what is the progress of the status: under Review?

[bruce.nyfeler]

New year, new luck

Hello @amitabh_verma, is there any status change or Information about this task that can be shared with us?

It would be great if news and updates, especially on topics that affect many users and customers, were shared more often.