"My Outstanding Work" isn't loading

[Anonymous]

Several of our users have noticed that their outstanding work is not always up to date. We use Chrome as our browser. Is there anything you can do to fix this? 

Thanks,

Kelley Wilkerson 

Allied Mineral Products, Inc. 

[tony.mandatori]

My Outstanding Work will time out if there is too much for it to do, so you need to scale back what it tries to do:

1. Remove Workspaces from My Oustanding Work calculation

   

2. Remove Transitions from My Outstanding Work

   
3. Reduce the number of Users that participate in the workflow by limiting who has access to Workflow Permission.  
4. Optimize condition script code in Transitions  - Some database calls seem innocent when running the script once, but running it many times will cause the Outstanding work calculations to time out:
   1. Security.LoadUser(userID) : if this is needed, nest the call after the switch statement to minimize it's use
   2. Gettting related information for linked objects.   For exmaple, item.RELATED_ECO.OWNER will reach out to the database to load the information.
   3. Getting lists of objects item.workflowactions will reach out to many records. 

The recommendation is to apply these in order as the first two are pretty simple to implement and provide a huge benefit immediately.