Unable to open, it may not have synced correctly

[charlLAEGA]

Anybody able to assist.  Trying to open a file that a colleague has edited.  Seems he is on a later version, but Im not getting the update

[charlLAEGA · Accepted solution]

I am on version Fusion 360 2.0.15509 x86_64 and my colleague is on version Fusion 360 2.0.15775 x86_64.  Website state latest version is V.2.0.15299 (Current).  How is it possible?  There are no pending updates on either of our machines. Why is the website outdated?

[RajkumarIlanchelian · Accepted solution]

@charlLAEGA @It’s possible that a bad launch shortcut could be the result of this. 

Assuming you are on windows:

0. Delete your current launch shortcut

1. Launch Fusion and while it is launching click Ctrl+Shift

2. This will launch the Fusion service utility 

3.Run repair Fusion 360 

This should take you to an even new 2.0.15775. Both or all of your machines need this. 

4. Use the shortcut that the product now generated and you can move that you where you need. Moving forward you should be able to pick up the updates.