Problem varifying emal

[ARTHUR-HM]

Every time I log into my hub, I get an orange bar at the top telling me to verify my email. I hit the button, and no email ever comes. Thoughts?

[Anonymous]

Me too.

[BrettWright]

Hi Paul and Arthur,

I've forwarded both your requests onto a team member that can assist with this. Should be within the next 24 hrs, so please stay tuned, they'll respond here when completed.

Thank you for your patience.

[Swathi_Vadlamani · Accepted solution]

Arthur and Paul,

We fixed your issue. You should be good to go now.

[ardverhoef]

Hi Swathi,

I encouter exactly the same,

Trying to verify but never received the email.

Thanks,

Ard

[Swathi_Vadlamani]

Ard,

We fixed your email verify issue.

[Anonymous]

Hello Swathi,

I'm also dealing with the e-mail verification issue.  Any help would be greatly appreciated.

Thanks,

Rick

[Swathi_Vadlamani]

Rick,

We fixed your issue.

[MrAshler]

I'm dealing with the same reported issue.

I've searched my inbox, trash, and spam folders. 

[saccade]

Another "me too".

I've verified I can send email to my Autocad address from a variety of other places, and it works fine.  Nothing in the spam/junk folder.  But I've yet to receive the verification email despite asking for it several times.

Thanks,

jp

[saccade]

Another "me too".

I've verified I can send email to my Autocad address from a variety of other places, and it works fine.  Nothing in the spam/junk folder.  But I've yet to receive the verification email despite asking for it several times.

Thanks,

jp

[Bud_Schroeder_ADESK]

Hi JP and others. Thanks for sharing with us that it's not working. The team see's what the issue is and will be fixing it in an upcoming release.

Thanks again for letting us know and all your help in trouble shooting this. We will post back once it has been fixed.

[Anonymous]

hi, i'm having the same problem too. please help. thanks. 🙂

[bvankooten]

I too am having the same problem

[Swathi_Vadlamani]

Hi Bart,

We fixed your verify email issue.

[Yahiro1994]

I can't get the Resend Verification email to my account e-mail address. Could you tell me solutions?

I tried to click the <<Resend Verification email >> several times, then even I get a message of <<We just sent you a verification email. Click the link in email to verify your email.>>, still I can't receive the e-mail....

[Bud_Schroeder_ADESK]

Hello Yahiro,

Swathi should be able to look at this next week when she is back in the office. Note that you can continue to use A360 with no issues. I also merged your post with another post that Swathi is working on already.

Hope this helps and have a great weekend.

[Swathi_Vadlamani · Accepted solution]

Yahiro,

We fixed your email verify issue.

[saccade]

Still not working for me.  I know the email address is good, because I get the notifications about the forum replies.  But nothing about verifying my email.

[d.krasnov]

When I trying to verify my email, red bar at the top telling me "The operation you requested couldn't be performed". Can you help?