Fusion 360 Team problems

Fusion 360 Team problems

bylerje
Enthusiast Enthusiast
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Message 1 of 4

Fusion 360 Team problems

bylerje
Enthusiast
Enthusiast

I have two issues with fuision teams that I need help solving.  First is that I have an invite from someone to join their team, but I can't find it in the desktop Fusion 360 software.  I got an email saying I was invited, and the team shows up in the web browser, but I can't access it from the program.  When I go to open one of the files visible from the web, it tells me in the desktop software that I need to switch team hubs, but the team hub doesn't show up in the desktop software.  We've tried everything from deactivating me and re-activating me on the team, making me an admin, logging in and out of both the desktop and browser accounts both individually and at the same time.  I don't seem to be having this problem with other people.

Second problem is that at some point I got a second team set up on my end, and I can't figure out how to get rid of it.  one team is called "myhub.autodesk360.com", and it has all of my regular work in it that I've been doing for the past few years with fusion 360.  The second is called "aubXXXXXX.autodesk360.com" (XXXXXX is part of the name blocked out), and I want it gone, since I will never use it, and I feel like it might be part of the other problem I'm having.  Both of these team hubs are associate with one account/email that I use for all of my autodesk registrations.  How to make this extra team go away?

It's super frustrating that what seems like one of the core functions of this software is so terribly implemented and unmanageable from a user stand point.  I like it much better when people would share projects with me and they would show up in the data panel where I could look for them by selecting to show only projects shared with me by others.

Please let me know what I need to do in order to use this software to make working with others a more seamless and functional experience!

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Message 2 of 4

bylerje
Enthusiast
Enthusiast

And of course, just as I post this, I can now see the team in my desktop browser 18  hours after I was invited to the team.

I'd really like to find out how to remove myself from other people's teams when my presence is no longer needed, and how to manage my own team hubs.  Please revert back to the old way, where specific projects would show up in the data panel rather than this team nonsense.  When I switch to another team, none of my cloud tool library is available, and I imagine none of my cloud post processors are available either because they are now tied to my hub, and not to my account.  This is literally f-ing useless that I need to bring a copy of my tool library onto my local computer when I'm working with someone else on their team.

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Message 3 of 4

bylerje
Enthusiast
Enthusiast

I love this software, but if it weren't free for me to access as an educator, I'd probably start looking for something else.  Unfortunately, my student's can't afford to each buy a copy of something else that costs thousands of dollars per year, so we're stuck with the hackery that this software periodically becomes.  I don't understand how anyone trying to use this for business purposes could possibly risk the time and effort to deal with the constant changes and "upgrades" that interrupt the actual usability and functionality of this software.

Message 4 of 4

sasikanth.kollipara
Autodesk
Autodesk

Hi,

 i here notice the multiple challenges you see in Fusion Team, but let me clarify that most of the ones you see are by design implemented for goodness. Collaboration is one major key point needed in Fusion360 and is most used by the customers and users. 

Firstly, my hub is for personal usage only and if you are in the team and using the web, then you get the notifications on the top right about your invitations etc., Please let us know if you don't see the invite immediately(maybe after logout and login).

If you are a student, you can still do signup with an educator license. Do you face any issue with those regards? Please raise a support ticket and our team will investigate and revert back to you. 

Also Autodesk, in general, adds upgrades to the software that is beneficial to the users and is mostly the requirements driven by the customer. 

 

Regards,

Sasi

 



Sasikanth Kollipara
Product owner and customer support in Fusion
Autodesk
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