Library versioning and link to library.io (ending in F360 crash)

[dev2EP8UX]

Another one...

I have a teams library linked to library.io. The one on library.io is not being modified (neither from library.io nor from Eagle at the far end). Yet:

Every time I open this library (displayed as v7) from the data panel, FE prompts me:

On library.io, I see this library showing Version 2. If I chose to merge, F360 crashes.

Q1) Why is this happening and how can I resolve the situation? 

Q2) Why does the warning I get when opening the local library say "Updates to your library are available..."? I did change the local library only by editing one component in it. So now the teams library is more up-to-date than the linked one on library.io - that doesn't seem to fit the way the warning is phrased.

Action trace:

• 
• click cancel
• then the local library (v7) does open anyway (as expected)
• try to push the local library to library.io to get rid of the local changes warning
• 
• this results in the same warning as when opening the local library:
• 
• select merge:
• 
• select keep local 3d package (as this was the only change i made recently) and select apply to all assets:
• 
• I don't fully understand what that means (how did I reject updates?). Select OK results in F360 crashing (repeatable):
• 

Thanks,

g

*** Autodesk outsourced alpha release field testing unit 🙂 ***

[jorge_garcia]

Hello @dev2EP8UX,

I hope you're doing well. Would you be able to check the urn of the libraries in question and send it to me? I'll be able to pass it to the developers to check.

Let me know if there's anything else I can do for you.

Best Regards,

[Taylor.Chris]

Did you get a report number after hitting Send Report?

[dev2EP8UX]

Thanks, Jorge. I didn't record the case #, will do that next time. 

The teams library is urn:adsk.wipprod:fs.file:vf.KYZWrBIrQe62MmoKXkfEzA

The library.io library is at https://library.io/libraries/42222573-TOA_Passives

[AlinaPeng]

Hi @dev2EP8UX 

To ensure we have a thorough understanding of the problem and can offer more accurate assistance, I would like to recreate the issue on my end. In order to do so, could you please add me (alina.peng@autodesk.com) to your Fusion team hub and the managed folder in library.io site? This will allow me to have the necessary access and resources. 

Thank you in advance for your cooperation! 

Best Regards,

[dev2EP8UX]

Hello Alina, 

Thanks for looking into this. I have added you to library.io but won't be able to add you to the team hub because we are bound by NDAs. I don't seem to be permitted to add a second team hub. Is there another way to get you the data you need? 

Regards,

gj

[AlinaPeng]

Hi @dev2EP8UX 

Thank you for the invitation! If it's not possible to add me to your team hub, that's fine. However, if you could export the library in Fusion to the flbr format and share it with me, I would greatly appreciate it.

Best Regards,

[dev2EP8UX]

Hello, I have emailed the library to you. Thanks!

gj

[panpan_fan]

Hi @dev2EP8UX 

I hope you are doing well!

Today we release Fusion V2.0.18220+, and the crash issue should be fixed now.

Please upgrade Fusion and have a try, thanks!

Regards,

Panpan Fan