Solved: Cleaner Tool Page is no longer available

chris_cummingsDT

Hello! I have Fusion unable to start and I have gone through the Form to clean out stale xml etc. and nothing is working. On the troubleshooter, it wants me to uninstall and re-install Fusion 360 but says to use a Cleaner Tool at this web address:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-do-an-autom...

But this goes to a 404 - page not found error.

lance.carocci

Hi @chris_cummingsDT, this workflow is now built into the application. Could you please try the instructions here?

Could you please tell me which troubleshooter led you to the old page link?

Lance Carocci
Fusion QA for UI Framework/Cloud Workflows, and fervent cat enthusiast

chris_cummingsDT

Hello, @lance.carocci ! Thanks for the quick reply!

https://autodeskfeedback.az1.qualtrics.com/jfe/form/SV_5ANe7D5ns9b10B8

Is the first page, but the other was in a forum post. It was the solution. But I have since closed it out.

Fusion