how do i delete a library.io managed folder?

how do i delete a library.io managed folder?

manu.roelants
Explorer Explorer
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Message 1 of 4

how do i delete a library.io managed folder?

manu.roelants
Explorer
Explorer

hello,

Simple question as always, how do i delete a library.io managed folder?
I am in the proces of managing all my libraries spread over my 3 accounts. and i can not be owner of another library because i run into the limit.

Kind regards

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Message 2 of 4

jorge_garcia
Autodesk
Autodesk

Hi @manu.roelants,

 

I hope you're doing well. Go into library.io, switch to the managed folder you are interested in deleting. Click on the gear icon top left near the title of the managed folder. In the dialog that pops up you'll a button with red text that says "Delete Folder" on the bottom left.

 

Let me know if you continue to run into problems.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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Message 3 of 4

manu.roelants
Explorer
Explorer

Hello @jorge_garcia

I don't see this button when i click on the gear icon. 
the situation is the following, it is with an account that no longer has a subscription, and a folder that i created myself (not from a team or created by autodesk).

Kind regards,
Manu Roelants

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Message 4 of 4

jorge_garcia
Autodesk
Autodesk

Hello @manu.roelants,

 

I hope you're doing well. According to our devs, only the folder Owner can delete it. Just because you created it doesn't necessarily mean you are the owner. Can you double check that? Or if perhaps there is another owner?

 

One other possibility is that you can't delete a folder if it's your last one. Every account has to have at least 1 active folder.

Try switching folders and then switch back to see if it refreshes.

 

Let me know if there's anything else I can do for you.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.