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lauragTGZD6
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Hub Configuration has failed We apologize for the inconvenience.You're already signed in as....Please contact the Support forum

lauragTGZD6
Explorer
Explorer

How do I resolve this so that I can create a "Team".  I have an Educational License as of November 2022.  

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You're already signed in as....Please contact the Support forum

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Message 2 of 7

dan.banach
Community Manager
Community Manager

Hi @lauragTGZD6 

Can you tell us when and where you're getting this error. If possible, screen captures will also help.

Thanks,

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

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Message 3 of 7

lauragTGZD6
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Screen Shot 2023-01-18 at 4.05.37 PM.png

After I click on the team it goes to the error. I am trying to add club members to my team.

Screen Shot 2023-01-18 at 4.06.11 PM.png

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Message 4 of 7

dan.banach
Community Manager
Community Manager

Hi @lauragTGZD6 

Thanks for the screen captures. I can see that you're the owner of the Fusion Team "hmmpl1", which I don't see in your screen capture of the Data Panel - Team switcher. 

Can you log into your Fusion Team from https://login.autodesk360.com and try inviting the member into the project from here?

 

Keep us posted.

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
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Message 5 of 7

lauragTGZD6
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79E56686-E1CB-451C-A4B3-47B6805E1CED.jpeg

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Message 6 of 7

dan.banach
Community Manager
Community Manager

Hi @lauragTGZD6 

Thanks for trying to log into Fusion Team and for the screen capture. I asked the engineering team to look at your Fusion Team. I'll keep you posted.

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

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Message 7 of 7

brian.mark
Alumni
Alumni

Hello @lauragTGZD6 I've sent you a PM and created a support ticket.

 

Thanks,

Brian Mark

Product Owner

Fusion Team



Brian Mark
Sr. Product Owner-Fusion Team
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