Upload hung

Upload hung

Anonymous
Not applicable
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4 Replies
Message 1 of 5

Upload hung

Anonymous
Not applicable

How can you force cancel an upload?  I have a few stuck (for 2 hours now) and won't finish.  Others upload just fine.

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Accepted solutions (1)
1,117 Views
4 Replies
Replies (4)
Message 2 of 5

Jon.Dean
Alumni
Alumni

Hi,

If you close Fusion 360, you will be asked if you want to quit the uploads, the uploads will resume next time you log in.

The next time you log in may establish a better connection and finish the job.

Jon.



Jon Dean

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Message 3 of 5

Anonymous
Not applicable
?want to stop upload no green x
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Message 4 of 5

Roman_Vesely
Autodesk
Autodesk

HI machineshop,

 

 for this case, when you want to terminate Upload, you can use command "Clear user cache data"

 Clear user cache data - option.png

 

you should see this warning message:

Clear user cache data - dialog.png

 

Press "Restart to clear cache" button.

 

Be careful, all documents in Upload queue will be deleted. 

 

Regards

 Roman



Roman Vesely

Inventor - Principal QA Engineer
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Message 5 of 5

Jon.Dean
Alumni
Alumni
Accepted solution

Hi Machineshop,

Did Roman's solution resolve your issue?

If so then please "Accept as Solution".

Cheers

Jon.



Jon Dean

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