Update problem

Update problem

burnandreturn
Advocate Advocate
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10 Replies
Message 1 of 11

Update problem

burnandreturn
Advocate
Advocate

I want to know if Fusion has any intention of listening to the users and making it possible to hold off on an  update for a set period of time?

 

Fusion team response should be either a yes or no.  No double talk or runaround.   Yes or no.   Simple question.

 

I keep trying to use Fusion with students.  I had a group of students in my room and when I opened Fusion I couldn't do anything because it was updating the software.   I didn't feel I should have to find a workaround.  I closed Fusion and opened another CAD package and went on.

757 Views
10 Replies
Replies (10)
Message 2 of 11

brianrepp
Community Manager
Community Manager

Hey @burnandreturn - you're going to hate me, but I can't give a simple Yes or No, yet.  A few questions:

 

- In your situation with the students, were you unable to work while it was downloading?  You should technically be able to continue to work while downloading, and can even chose not to restart Fusion after downloading (thereby technically delaying the update).  Now if/when Fusion were to crash, and you needed to restart, it would be a different story.

- As for delaying an update on your machine, what kind of time period were you thinking?  A scenario where you're working on a time sensitive project, need Fusion to be a "known quantity", and delay the update for, say, a day, or a week, while you finish your project?

 

Best,

~Brian

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Message 3 of 11

burnandreturn
Advocate
Advocate

I could not continue to work in Fusion when the updates was in progress.   I never can work in Fusion when updates are being downloaded.  I have DSL but it isn't blazing fast.

 

A week delay would be great. 

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Message 4 of 11

Anonymous
Not applicable

@brianrepp 

Just notify us an update is available and leave it up to us to download it.  

You could force the update after 14 days or so.  At least wait until the update after the update that fixes all of the junk from the main update.  

 

 

Message 5 of 11

CarlFrischmuth
Advocate
Advocate

its important that there should *NEVER* be any time frame to force an update on *ANYONE*.

 

the recent December and January updates have caused more pain than i care to mention, right now i would have been better off to stop them and try and complete my project which is infinitely higher priority than getting sabotaged by a random updates out of nowhere that completely screw over my design from one day to the next.

 

its no way to work reliably, if people are to try and do real world projects on this software rather than tinker about then some stability for the duration of the project is paramount.

 

until this stability is delivered then its just not worth the pain and heartache to try and do anything useful with it no matter how cool or flashy some of the features look, if it corrupts and kills peoples designs then its the worst thing imaginable.

 

id be better off doing other things that cause less stress and harm to my well being and overall health.

 

 

 

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Message 6 of 11

Anonymous
Not applicable

I’m sorry to say it but anyone who uses a program for work that updates automatically with untested updates is asking for trouble.

Message 7 of 11

CarlFrischmuth
Advocate
Advocate
Yeah I know.

Every once in a while my cynicism fades and I try and trust that everything's going to be cool and ok and then it gets proven beyond reasonable doubt that it was a mega ultra stupid bad idea to trust that everything would be ok.

At what point are we supposed to actually use this software for real projects and not just weekend tinker projects?

After working on this for 6 months right at the last minute when I'm on my bosses computer trying to show them my work it failed and was totally corrupted I had to rewind back 6 versions before I found a file I could open and then wasted a whole day trying to get back to where I was the day before.

This isn't progress, it's a nightmare. It isn't business worthy it's an embarrassment.

Sofar the only solution is to kill the parametric design history and convert to DM model.
No one can explain why or how things got totally screwed, data corruption is the absolute worst thing that could have happened after 6 months wrestling with weird bugs.

Screw that for a joke, how can things like this happen, and how can anyone such as myself take action to recoup the loss?

Legally I probably signed my life away when I drew the fist line.

Not great situation to be in.

Thanks Carl Bass and Autodesk I trusted you and it's pretty much killed me.

Hopefully I'll be able to pull it out of the fire soon, or I'll just be a pile of ashes blowing in the wind next week.

Not my idea of a good time.







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Message 8 of 11

baribak
Alumni
Alumni

Hi,

 

Can you tell me how you're installing Fusion 360? The single-user (local) version will always check for and install updates when available. They should install in the background and not affect your Fusion session. If they are, there could be another issue at work. Is this a network behind a proxy?

 

Additionally, there is a version of Fusion 360 you can use in educational institutions that is designed to resolve this issue. Specifically, when you install Fusion using our global installer it does NOT check for updates. To learn more check out the Autodesk Educational portal at: http://www.autodesk.com/education/home

 

Regards,

Kevin Baribault
Fusion 360 Quality Assurance
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Message 9 of 11

PhilProcarioJr
Mentor
Mentor

@CarlFrischmuth

I understand your frustration, but there is one major point to Fusion your overlooking.

It has been stated time and time again what Fusion is and what Fusion is not.

It is a fast developed CAD app that focuses on users needs and changes very rapidly with cloud connectivity.

Because it is so closely integrated with cloud features delayed updates can be very problematic (Not Impossible).

Why are other apps like Inventor and Solidworks less prone to massive errors when a new version comes out? Simple because they have a year to work out the kinks.

Fusion is updated constantly and as such things happen. (This doesn't mean I don't encounter the same types of issues you do and dislike them also)

Fusion is still a very young CAD app and lacks the maturity of older CAD apps. Someday it will get there but apps like these take time to develop and if Fusion's current state and way of development are not for you then your best off to look to another CAD app.

 

Just for the sake of argument when Solidworks 2016 was released over half the dies I made for the forge I work at could not be worked on without the entire model disappearing never to return. They didn't get that fixed until the 2017 release so the grass is not always greener on the other side of the fence either. That was a solid year without a fix...needless to say we are phasing Solidworks out of the company.



Phil Procario Jr.
Owner, Laser & CNC Creations

Message 10 of 11

CarlFrischmuth
Advocate
Advocate
It's local

There's been some data issues identified that are being worked on.

Thanks
Carl
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Message 11 of 11

CarlFrischmuth
Advocate
Advocate
It's local

There's been some data issues identified that are being worked on.

Thanks
Carl
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