Unexpected Outage Alert

[keqingsong]

Hey all,

I just want to give everyone a heads up that we just experience an unexpected service outage that affected the forum, A360, as well as Fusion 360 accounts. Good news is, we've recovered and are now up and running again. We are actively monitoring the situation and will be online to help any of you experiencing weird log-in or service issues throughout the day. Feel free to let us know in this thread. 

EDIT at 7:09am PT - The issue may still be lingering and causing intermittent login/authentication issues.  We'll keep this thread updated, and thanks again for your patience.

Cheers, 

[TheCADWhisperer]

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@keqingsong wrote:

Hey all,

Feel free to let us know in this thread. 

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[Anonymous]

A360 is still down. I can't access my files. I can not afford to lose a day of work.

[James.Youmatz]

Hi @Anonymous,

Were you able to sign in now, or are you still experiencing this issue?

Thanks,

[Anonymous]

Seems to be back up.

Nick LoCicero
Designer
+1 212 354 9240
+1 646 503 4403 Direct

[NY Logo]

CallisonRTKL Architects P.C.
148 Lafayette St, 11th Floor
New York, NY 10013

CallisonRTKL.com

[brianrepp]

All - it's appearing that the issue is not fully resolved, and we're still experiencing lingering login/authentication service issues.  My sincere apologies for the disruption.

[Anonymous]

Can confirm. I managed to get on server/ into model but all commands are timing out.

[brianrepp]

The issue has been fully repaired and we haven't seen any reports since.  Please let us know if you're still experiencing any issues related to login.