unable to open file in the data panel

[Anonymous]

Hi 

Been using fusion now for a while, bit green around the gills when it comes to cloud storage. (would rather it was saved to my pc) the file in question has the blue syncing circle on it continuously in the data panel, I can left click on the version and go back 5 versions and this will open but anything later will not. if I right click on the file the drop down menu which appears on all my other files does not appear on this one(Open, Insert into current design, etc)? If I open the file on the web its all ok, tried to download as .igs & .dwg then importing back into fusion on my pc. As the save had quite a few components turned off they dont appear when the file was opened. Have looked on various forums and tried all the suggested things but still pulling my hair out! 

Sorry, the file does start to open but the green bar in the bottom right gets about half way then the auto desk error window comes up (see attached) I have sent the report in but had no reply.

[lichtzeichenanlage]

I'm a beginner. In some threads I've read that it may help to clear the cache. This may delete unsaved files. So - decide wisely

[Oceanconcepts]

I have had something like this happen a few times when projecting elements onto a sketch created ambiguous sketches that Fusion had problems handling. My approach would probably be to go back to the version you can open, just before a version that has a problem, and try recreating the workflow as best you can. Have you tried opening the file on another system with Fusion installed?  It's going to be hard to generalize about what might cause this without looking at  a file and knowing what you were trying to do. 

It's possible that, as you suspect, this has to do with cloud storage not completing it's task, but I suspect if that were the case you would not be able to open it on the web. The suggestion to clear the cache is worth trying. But posting the file or a link if you are able to is probably the best way to get some help. 

[Anonymous]

Ron

have already cleared the cache, but doing it again today have noticed the blue circle is not hovering on the file, I am also able to right click now and get the drop down menu. I copied the file to a new folder but when i opened it got the same result. 

If the same file on the web is all good which it looks like it is, (all recent parts are visible) was wondering what is the correct method to take the file and import it back to my laptop. I have already downloaded in various file types but no success, maybe i didn't do it correctly!

[lichtzeichenanlage]

Too bad the cleanup of the cache did not work. I guess @Oceanconcepts didn't mean to converter your Fusion file into different formats but to load an older version. Versions are created whenever you save (or close) your design. I've created this screencast that shows how to load a previous version.

[Anonymous]

Hi
Yes I have tried this and the one that opens is 5 versions previous and as my autosave has not been working it's quite a lot of work. Think I had this a while back on another bike project, I started other projects and now if I look it up in the data panel the blue ring has gone?

[Oceanconcepts]

Yes, I was meaning to go back to whatever version you can open, then work forward to see where things went off the rails. From what you say you can open the file in the web interface (do you mean just the viewer, or actually being able to work on the file in an online version of Fusion?), yet it won’t open on your Fusion 360 install. My surmise is that there is something in the file that Fusion can’t handle, but that the viewer can parse. Maybe Autodesk has tools to analyze the file to see where the problem lies, but the few times I have run into something like this my only recourse was to go back to a good version and work through my steps to see the failure point. One of the reasons autosave is a good idea.  In the case I recall it was projecting spline curves to a sketch and then creating geometry based on that sketch that ended up being ambiguous. I just needed to find a different way to accomplish the task. The only bright side to this is that the second time through a workflow is nearly always much faster and easier than the first. 

From the web interface you should be able to download a Fusion file, have you tried opening a version downloaded in the native format? At the moment I don’t seem able to connect with the Autodesk servers, but it sounds as if you have been able to connect and download other versions. 

Also, please understand I’m just speculating in what I'm saying here, without knowing anything about the actual file. If you can export a Fusion archive we could see if anyone else can open it.

[lichtzeichenanlage]

Have you tried to download it via the web version of your data panel and reopen it in F360 by "New Design From FIle"? This might be a chance to see if your last actions are saved.