Toolbar missing?

Toolbar missing?

thburn
Collaborator Collaborator
10,590 Views
16 Replies
Message 1 of 17

Toolbar missing?

thburn
Collaborator
Collaborator

Hi,

 

sometimes after starting F360 the toolbar is missing, see here:

 

F9.jpg

 

If I move the mouse where the toolbar normally is I can select subitems as presented in the image.

But the toolbar has gone for some reason. This happens on my PC Windows 7 pro 64 Bit.

Clicking 'Reset to default layout' does not help. I only could restart F360 then it works again.

 

One more problem I have with the toolbar:

 

On my iMac (OS X Mavericks 10.9.2) I cannot use the standard Mac OS X screenshot tool.

If I mark a window for taking a screenshot all toolbars, browser etc. disappears so on the final image only the bodies are visible.

 

Hope this will be fixed in one of the next releases.


Thanks!

 

Accepted solutions (1)
10,591 Views
16 Replies
Replies (16)
Message 2 of 17

SallyYang
Autodesk
Autodesk

We also encountered the toolbar missing issue occasionally, however we couldn’t find  certain steps to reproduce it. If you have some suspicious points that could help us to recreate the issue, please don’t hesitate to let us know.  For the second issue, as it’s a limitation of our product, so here I only can suggest you to use the hotkeys command+shift+4/3 instead of screenshot tools. Sorry for the inconveniences.

Regards,
Sally


Sally Yang
Software QA Engineer
Fusion 360 Quality Assurance Team
Autodesk, Inc.
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Message 3 of 17

ericksonla
Enthusiast
Enthusiast

In an attempt to help recreate the steps to cause this error, I wanted to share how I got to the point where my toolbar was missing.

1. Opened a saved model

2. Created a new simulation

3. Added contstraints and loads

4. Ran the simulation

5. Worked in other programs for ~10min while the simulation ran

6. Returned to completed simulation window and the toolbar was gone

 

As an additional point of information, in the View menu, the option "Hide Toolbar" available instead of "Show Toolbar" indicating Fusion thought the toolbar was showing.

 

I was able to work around the bug by doing View->Hide Toolbar followed by View->Show Toolbar

Message 4 of 17

Anonymous
Not applicable

I've seen it happen twice and both times there was a message on the screen.  Once I dismissed the message there was no toolbar. However, restarting the program corrected the issue.

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Message 5 of 17

neljoshua
Advisor
Advisor

I, too, have seen this issue a number of times.  The workflow to get there varies, but it certainly caused some confusion the first few times, as I was totally unsure of what to do.

 

The "Show Toolbar/Hide Toolbar" trick works for me.

__

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Lenovo Thinkpad P1, 2.70 GHz Intel Xeon, 32.0 GB, Windows 10 Pro
Message 6 of 17

Anonymous
Not applicable
top and bottom tool bars do not load when I iconize autodesk fusion 360 while it is loading. the browser stays on the desktop even though the rest of the window is minimized, on win7. hope that info is helpful. a restart fixed.
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Message 7 of 17

valchZ26J8
Community Visitor
Community Visitor

Hi,

 

I just wanted to add that this issue is still present (missing toolbar even after "Show/Hide Toolbar" is used).
I came accross it when my PC went to sleep (possible reason no.1) with Fusion 360 open (nothing fancy, standard "Model" mode opened, model loaded, half way finished).

What I realized was that Fusion 360 uses GPU to render (btw, awesome!) ... stuff. My PC has 2x GPUs (possible reason no.2) - one Intel CPU built-in, one nVidia high-power. High perfomance graphics card is used for Fusion, but for desktop use - low power built-in one. Maybe switching in between tasks using different GPUs, some rendering went wrong?

 

Than again... I don't like closing programs down. In between Fusion I tend to use other CPU and GPU "hungry" peace of software (possible reason no.3), like games! 😄

Maybe this disturbs some memory related things?

 

Just some feedback.

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Message 8 of 17

SallyYang
Autodesk
Autodesk

Thanks for all your input, and sorry for the inconveniences caused by this issue.

We have found reproduced steps and file an issue to our defects system some time ago, we will trying to fix it ASAP.

 

 

Regards,
Sally


Sally Yang
Software QA Engineer
Fusion 360 Quality Assurance Team
Autodesk, Inc.
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Message 9 of 17

neljoshua
Advisor
Advisor

Thanks, Sally.

 

As a note, this happened again this morning when I started Fusion.  Fusion informed me that it had updated to a new version; perhaps the two are linked?

__

If this post answered your question, please select "Mark as Solution" in order to help others who may have the same (or a similar) question.

Lenovo Thinkpad P1, 2.70 GHz Intel Xeon, 32.0 GB, Windows 10 Pro
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Message 10 of 17

cekuhnen
Mentor
Mentor

went to preferences

went to mesh

clicked in fusion (forgot to close preferences)

closed preferences

Toolbar went away

 

needed to restart Fusion

 

 

duh guys ...

Claas Kuhnen

Faculty Industrial Design – Wayne State Universit

Chair Interior Design – Wayne State University

Owner studioKuhnen – product : interface : design

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Message 11 of 17

Anonymous
Not applicable

This happened to me twice.  Both times I was changing the graphics preference between "Best Performance" and "Better Display."

 

The solution is to close Fusion 360, shutdown computer, reboot computer, and reopen Fusion 360.  The navigation bar returns to normal.

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Message 12 of 17

Anonymous
Not applicable

A solution you mean ? : The solution is to close Fusion 360, shutdown computer, reboot computer, and reopen Fusion 360.

 

It happend so many times to me, sometimes it can be also the left navigator column, and little display bugs. (grid, selection, move tool ????...)

(osx captain)

So, if rebooting is the only solution, it's really a pity for a soft like this.

 

Best

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Message 13 of 17

alodi2
Enthusiast
Enthusiast

 I have a MacBook Pro and my toolbar always disapppears. It happens so much I thought it was supposed to as I am a relatively new user. All I have to do to get it to happen is swipe the page to the left or right and when I come back to it, the toolbar is gone. I click on the screen and the toolbar is back instantly.  Sometimes it won’t come back at all though. It also, some of the time, does not come up at all on startup.  Is there maybe something you have tried that keeps the toolbar steady? Thank you for your help!

Message 14 of 17

Anonymous
Not applicable

I’m in the same boat today, currently linking this to my poor internet connection. 

5DB5A843-C6ED-4053-B6FB-0B106BF3B256.jpeg

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Message 15 of 17

frankvoogel
Enthusiast
Enthusiast

Since last update same problem here no toolbars. Rebooting is not solving the problem

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Message 16 of 17

g-andresen
Consultant
Consultant
Accepted solution

Hi,

take a look here (5)

 

günther

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Message 17 of 17

GregMoerler
Observer
Observer

Had the same problem, missing toolbar, I use an ultrawide in my office and use RDP in my bedroom which had standard 16:9 monitors, turns out the Sketch Palette was way off screen, drag the window to the left and keep making it wider until you see the Sketch Palette and move it back into view if its the same issue as me.

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