Scroll Gesture/Right Click Issues

Scroll Gesture/Right Click Issues

Anonymous
Not applicable
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12 Replies
Message 1 of 13

Scroll Gesture/Right Click Issues

Anonymous
Not applicable

 

I have noticed there seems to be an issue with the Design History and Model Tree when using the trackpad gestures on macOS. The scrolling is very spotty/unpredictable. There is also an issue when trying to use the right click (two finger) gesture. When using this gesture, the Model Tree and Design History Tree jumps to a different place causing an unintended selection. I am managing to get by using the Control Click method. I am wondering if this is a known issue and if it is being addressed or if there is a setting that I may need to change.

 

Thanks,

 

Evan C. Hannibal

 

MacBook Pro (15-inch, Late 2016)

macOS Sierra 10.12.1

2.7 GHz Intel Core i7

16 GB 2133 MHz LPDDR3

Radeon Pro 460 4096 MB
Intel HD Graphics 530 1536 MB

 

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Accepted solutions (3)
2,365 Views
12 Replies
Replies (12)
Message 2 of 13

brianrepp
Community Manager
Community Manager
Accepted solution

Hi @Anonymous - thanks for reporting.  We do currently have a few known issues related to gestures, but are still working on a fix.  Thanks for the patience!

Message 3 of 13

Phil.E
Autodesk
Autodesk
Accepted solution

Thanks Brian.

 

Yes we are working to fix a couple of known issues with scrolling and trackpad.

 

To scroll in the timeline and browser with trackpad, avoid placing the mouse pointer directly on timeline nodes and browser nodes.

 

  • For the timeline this means placing the mouse pointer onto the scrollbar.
  • For the browser, the mouse can be anywhere besides directly on browser node items.

 

I think the two finger click for "right click" may be Sierra only. We are investigating this to find a reproducible case. Thanks for your description.

 

Thanks,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 4 of 13

Anonymous
Not applicable
You're quite welcome. I love Fusion 360 and want to see what it involves into. Anything I can do to be of assistance.

Thank you for the browser and timeline tip.
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Message 5 of 13

Anonymous
Not applicable

@Phil.E, I should also note that the right click gesture only causes issues when either of the Timeline or History are scrolled to a position. Otherwise, if there are only a few features where you don't need to scroll to, the right click gesture works fine.

 

Thanks,

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Message 6 of 13

prefetch
Advocate
Advocate

just want to add my $.02 and say this regression bug is driving me nuts!!

 

i know this quick screencast i made is kind of crappy because it's hard to tell what's going on - but it should be easy to reproduce.  just make a browser tree bigger than the window size, and the try scrolling down and right clicking on something.  i'm running osx el capitan.

 

 

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Message 7 of 13

Phil.E
Autodesk
Autodesk
Accepted solution

@prefetch

 

This is currently being worked on, thanks for your patience.

 

In the video your mouse pointer stays on top of the browser nodes the entire time. This is the thing that causes the problem.

 

Can you try scrolling the browser with your mouse to the left of the nodes, which should work perfectly (no unexpected jumps), and then when done scrolling, right click on things?

 

Please let us know if that works better for you.

 

Thanks,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 8 of 13

prefetch
Advocate
Advocate

no, it doesn't work at all.  if you highlight something in the tree and then move off the tree and right click it opens the wrong menu.  right clicks on components of the tree require the mouse to be over the component.

 

it's really driving me nuts.  even scrolling on the timeline is screwed up.  it's nearly impossible to work on a large project now.

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Message 9 of 13

Phil.E
Autodesk
Autodesk

The timeline issue is part of this. Put your mouse pointer on the scroll bar to scroll the timeline.

 

For the right click issue, I don't see in your video where right clicking on things fail. Can you make a video where you slowly do this?

Steps I need to see:

1. Scroll to a spot on your browser by placing the mouse to the left of the objects in the browser, so it doesn't jump around.

2. When you get to an object of interest, LEFT click on it to select it, then RIGHT click on it to bring up a right click menu.

3. Please do this a few times and do it slowly so I can see exactly where it fails.

 

Thanks,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 10 of 13

prefetch
Advocate
Advocate

thanks phil.  i'm not sure i quite understand your directions, but i went ahead and made a video and talked through what i was doing and included keyboard actions as well.

 

let me know if this is sufficient for you to see what the problem is.  if it's not, i'm happy to make more videos.  this bug is really driving me crazy and it only started about a month ago or so.  i've been using fusion 360 on this exact same macbook for six months with no problems.  i believe one of the updates introduced this bug.

 

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Message 11 of 13

Phil.E
Autodesk
Autodesk

The good news is this appears to be fixed. I'm just trying to help you use Fusion while we finish testing the fix and get ready to update.

 

scrolling.png





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 12 of 13

prefetch
Advocate
Advocate

 

so that trick helps with scrolling.  thanks.

 

but it doesn't help with the right-click problem.  

 

hopefully the fix that is on the way is going to get that working.

 

thanks again and hopefully i'll be able to use fusion 360 on my mac and have right click working soon!!  Smiley Happy

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Message 13 of 13

Anonymous
Not applicable

Use the Control Click as your right click until they release the fix. It works great.

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