We are currently experiencing network outages that will impact new user signup, open/import workflows from the cloud, and Fusion workflows in standalone A360.
The team is aggressively working on a fix and I will report back here with updates. Our apologies for the inconvenience and thank you for your patience.
I'm a new user - and I'm able to sign in, but after a moment I get an error message (please see attached screenshot). I signed up for the trial earlier during the network outage.
Sure thing, when I sign it it says "Setting up Fusion 360 for your Autodesk account..." (see attached screen) and after 30-60 seconds, I get the attached error.
Unfortunately it appears that configuration of your account didn't go through cleanly because of the network issues on our side. We will be working to resolve this, but it may not be until later tonight that the problem is cleared. In the meantime, you could create a new Autodesk account, configuration for that account should go through cleanly.
For the uploads which are failing, some people have noticed that restarting the Fusion 360 client causes things to become unblocked.
If this isn't possible or doesn't help, then could you please collect some log files using the Diagnostic Log Files command and forward to me over email at matt.pooley@autodesk.com.
@Anonymous your account was affected by our earlier network outage and was just restored. Please try a restart of Fusion and you should be good to go. Let me know if you still have lingering issues...
