"Update error, please check log file..."

"Update error, please check log file..."

harry.doldersum
Advocate Advocate
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Message 1 of 9

"Update error, please check log file..."

harry.doldersum
Advocate
Advocate

Hi,

 

Getting above mentioned error from Fusion, since today.

 

When I check the log files, I see a message "HTTP Error 503: Service Unavailable". Seems Fusion is polling for an update status, but home isn't responding.

 

What to do? 🙂

 

Cheers,

 

Harry D.

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8 Replies
Replies (8)
Message 2 of 9

macmanpb
Collaborator
Collaborator

Today i had the same problems. After a while fusion360 show me a notification that fusion has an error.

 

error_info.png

 

I looked into the log and it seems that a service is not available.

See attached log-file...

 

 

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Message 3 of 9

brianrepp
Community Manager
Community Manager

Thank you both for reporting, are you still seeing this notice?

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Message 4 of 9

macmanpb
Collaborator
Collaborator

Yes @brianrepp.

 

Tested 4:55 PM Germany 😉

 

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Message 5 of 9

brianrepp
Community Manager
Community Manager

It's looking like we might have had a few small network glitches earlier today, but should be resolved.  Would you mind trying to restart and see if the message still occurs @macmanpb?

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Message 6 of 9

Stuart-H
Collaborator
Collaborator

I had it earlier made me look twice as I was setting up a new iMac but its looks like its ok now

Mac Studio M1Max and MacBook Pro M1
Message 7 of 9

macmanpb
Collaborator
Collaborator

Seems to be ok now! 🙂

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Message 8 of 9

harry.doldersum
Advocate
Advocate

@brianrepp, it seems to have cleared up at my end too: the message hasn't come back up when I checked just now.

 

 

Message 9 of 9

TrippyLighting
Consultant
Consultant

I saw he same today for the first tie in the almost 2 years I've used Fusion 360.

 

I did something many mac users do very rarely but users of Windows machine do frequently (daily). I re-booted the machine and that did the trick.


EESignature

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