Hi @ec2638,
I'm sorry to hear that! I have a few questions for clarification - when you say Fusion isn't reading the files, are the files failing to upload, or are the files blank when uploaded? And what file types are the files?
Thanks,

@ec2638 I just want to let you know that I was able to confirm that Creo 4.0 file format is not currently supported. I'm working on an update for this other thread.
Thanks,
