Profile Facebook field : not accepted

Profile Facebook field : not accepted

albertuan
Enthusiast Enthusiast
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4 Replies
Message 1 of 5

Profile Facebook field : not accepted

albertuan
Enthusiast
Enthusiast

When I try to update my profile and insert my facebook url it does not accept.

 

https://facebook.com/formazione.strazzabosco

 

Thanks

 

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Accepted solutions (1)
769 Views
4 Replies
Replies (4)
Message 2 of 5

philip.s
Alumni
Alumni

Hi Alberto!

 

Can you confirm that you were adding it in the personal web page field under the Personal Profile tab? Any luck if you try switching browsers?

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Message 3 of 5

albertuan
Enthusiast
Enthusiast

Yes.

 

Page is http://fusion360.autodesk.com/my/profile/edit

 

Attached to this there the error screenshot.

 

Thanks

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Message 4 of 5

philip.s
Alumni
Alumni
Accepted solution

Got it!

 

Looks like the site is having a hard time with the "."s in the facebook URL. I'm looking into a permanent fix, but as a workaround, please remove the "." and use https://www.facebook.com/formazionestrazzabosco.

 

Here to help if additional clarification is needed, otherwise please accept as a solution so that others can benefit from this information.

Message 5 of 5

philip.s
Alumni
Alumni

Wanted to follow up and confirm that this one has been resolved on our end!

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