Problem with older Dokuments.

[dennis-prinz]

I’m having a problem with documents I created in an older version of F360. These were still open for editing the last time I used Fusion in 2023. Now, after a break of several years, I wanted to have a go at F360 again and I can see that these documents are still open for editing. However, I can neither open and edit them nor close them.

I have the free Private version.

Can anybody help me?

[RajkumarIlanchelian · Accepted solution]

There are two things you will need to do: 

First:

• The single-user-storage was removed  due to the Fusion Content Storage Standard.
• Using your email used to register for Fusion ,please reach out to the team directly here - [email protected]
• Tell them your hub is inactive and to activate it again 

Second

once you have the hub activated again follow this article - https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Files-stuck-in-Edi...

[pkomatlapalli]

Hello @dennis-prinz ,

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