On line help hard to scan.

[HughesTooling]

At some point the online help web pages have been updated and the new version does not work as well as the old.

The old help page was split vertically so you could scroll the topics on the left without scrolling the description on the right. If you try scanning through the command reference with the new version every time you click a topic the new version scrolls to the top of the page so then you need to keep scrolling back down to get to the next topic. This is a real PITA trying to scan through the API reference manual. Also compared to the old version of help the new one is slow.

Luckily I found a link to the old version.

Link to old help.

Link to new help.

If you compare the 2 versions you'd think the new version was a first go and the old help was the improved version!.

Mark.

[HughesTooling]

At some point the online help web pages have been updated and the new version does not work as well as the old.

The old help page was split vertically so you could scroll the topics on the left without scrolling the description on the right. If you try scanning through the command reference with the new version every time you click a topic the new version scrolls to the top of the page so then you need to keep scrolling back down to get to the next topic. This is a real PITA trying to scan through the API reference manual. Also compared to the old version of help the new one is slow.

Luckily I found a link to the old version.

Link to old help.

Link to new help.

If you compare the 2 versions you'd think the new version was a first go and the old help was the improved version!.

Mark.

[knobbsa · Accepted solution]

Hello, thank you for your post regarding the new online learning center.  I'm sorry to hear that you're having some difficulties with the way the table of contents works and the overall speed.  Because this site is optimized for mobile devices the auto-scroll to the top of the page was implemented to assist users viewing content on smaller screens.  We are observing, and hearing from users like you, that this isn't ideal for all scenarios.   We are currently working to improve on the auto-scroll feature and the speed and will have an new version of the site live very soon.  

I apologize for this inconvenience and thank you for your patience.  

Amy

[knobbsa · Accepted solution]

Hello, thank you for your post regarding the new online learning center.  I'm sorry to hear that you're having some difficulties with the way the table of contents works and the overall speed.  Because this site is optimized for mobile devices the auto-scroll to the top of the page was implemented to assist users viewing content on smaller screens.  We are observing, and hearing from users like you, that this isn't ideal for all scenarios.   We are currently working to improve on the auto-scroll feature and the speed and will have an new version of the site live very soon.  

I apologize for this inconvenience and thank you for your patience.  

Amy

[HughesTooling]

Hello Amy, thanks for the info on what's going on with the help centre. I hope you keep the original version up and running until you come up with something as efficient. Also it might be a good idea to have help from within Fusion go directly to the old version as you are not going to be on a mobile device in that situation.

Mark

[HughesTooling]

Hello Amy, thanks for the info on what's going on with the help centre. I hope you keep the original version up and running until you come up with something as efficient. Also it might be a good idea to have help from within Fusion go directly to the old version as you are not going to be on a mobile device in that situation.

Mark