Nothing gets saved!

[Anonymous]

Whenever I try to save a file, a pop up comes up saying that there is a network error eventhough everything else is working and there are no connection issues.

.

[innovatenate · Accepted solution]

Hi! 

Welcome to the Fusion 360 forum! 

I'm sorry that you're experiencing issues with files saving. Did the save feature ever work or has Fusion 360 functioned this way since it was installed?

One thought I had is that a firewall, user account settings, or anti-virus/security software may be interfering with the operation of Fusion 360. You could test disabling firewalls or anti-virus software to see if this makes a difference (temporarily of course). You might also try lowering the User Account Control Settings on your windows 7 machine (Control Panel\All Control Panel Items\User Accounts).  Are you behind a proxy server or is there anything that may be unique about the environment?

You may also consider re-installing. You can first remove Fusion from Programs and Features area in the Control Panel.

Next, try clearing your cache files:
1. Launch Windows Explorer.
2. Navigate to: C:\Users\<username>\AppData\Local\Autodesk
3. Delete the following folder:
   a. Web Services
4. Next, navigate to: C:\Users\<username>\AppData\Local\Temp\Autodesk
5. Delete the following folders:
   a. Autodesk Fusion 360 and/or Autodesk SIM 360
   b. BrowserCache
   c. PLM360Cache
6. Now navigate to C:\Users\<username>\AppData\Roaming\Autodesk
7. Ensure the following folders have been deleted. If they haven’t, manually delete them.
   a. Autodesk Fusion 360 and/or Autodesk Sim 360
   b. MC3
   c. Neutron Platform
   d. Neutron Platform 1.0 (if present)
   e. NFORGE (if present)
   f. NSIM

Reinstall Fusion 360 from www.autodesk.com/tryfusion360

It's a pretty quick installer so it's not too painful. I hope this information is helpful. Please keep us posted on any progress or news otherwise. 

Best Regards,

[innovatenate]

I just wanted to check in with you to see if there's an update on this. Hopefully all is well!