Licensing problems in Hong Kong after Fusion 360 Left Apple Store

[Anonymous]

Hi, I just found out from the latest update that Fusion 360 is leaving Apple Store. I have a problem here. I had been buying annual license from Apple Store but of course I am using the downloaded version from the web. Not the Apple Version. In Hong Kong there is no Fusion 360 license reseller. I used to change my credit card address to Singapore many years ago in order to buy from Singapore but i had found that it was too inconvenient. So I cancelled my previous Grand Daddy account "kingson138" and sign up for the present account under the name "luvmesweet". Anyway where can I buy license after Apple Store deal is gone? Our digital River refused to accept a credit card from Foreign Countries. All my commercial designs had been done with Fusion 360 and we in Hong Kong had been wondering why your Autodesk resellers there only concentrating on BIM and things like that and they totally had not heard of Fusion 360 at all. Did Autodesk forgotten to tell them? We cannot get licenses from China because our address is not in China. So please let me know where to get licensed. I had been using Fusion 360 since some seven to eight years ago. Kingson

[keqingsong · Accepted solution]

Hey Kingson, thanks for reaching out. The best thing for you to do right now is to go to this page and locate a reseller near you, contact them and buy through them. https://www.autodesk.com/partners/locate-a-reseller If you have any problems with them, don't worry, let me know and our team will get you sorted out.

[kris_berg]

Hi @Anonymous, We are discontinuing our Mac App Store version. At this point, no contracts should have been terminated as we have not left MAS yet. We are working to get details on how to transition your contract from MAS, knowing that there are difficulties due to your Hong Kong residence. Rest assured we will ensure you have a smooth transition and will not lose access to Fusion 360. We value you as a customer. I know you have been with us for a long time and appreciate your loyalty to Fusion 360.

[Anonymous]

Hi Keqing, Thanks for replying. Non of your Hong Kong Autodesk partners in those search pages have any knowledge of Fusion 360. They do not sell your license. That had been many years already and the situation had not been improved. That was why I cancelled the GrandDaddy account "kingson138" and signed up a new one a few years' ago "luvmesweet". Yes, I do worry about this. Please help! Kingson

[Anonymous]

Hi Kris, Thanks for your reply. I just replied to Keqing. Non of the Hong Kong Autodesk Partners have any knowledge of Fusion 360. That had been many years already and this had not been improved. Even China has resellers but Hong Kong does not. Autodesk did tried to sort that out many years ago but no solution had been made. Kingson

[keqingsong · Accepted solution]

Got it Kingson. Thanks for your patience on this. We're working internally to come up with a solution for you. Shoot me a private message with your email address and someone will reach out.

[Anonymous]

I have the same problem to subscribe the  Fusion 360 licensing in Hong Kong

The Hong Kong reseller focus on the Autocad , open & Bim 

i tried to subscribe the Fusion 360 to stay in USA location but unsuccessful

i tried to use Paypal staying USA location but unsuccessful

[Anonymous]

Hello, same issue here. How can I get Fusion 360 here in Hong Kong?