June Fusion 360 update fails

Anonymous · ‎01-27-2015

Hi All

I am having a problem with the latest update of fusion 360.

Open as normal, update will be installed and will ask for restart. OK

Download gets to around about 20% then fails.

Notification to check log file, dont know where this is, and probably not much use to this thicky 🙂

Can anyone help please

jeff.pek · ‎01-27-2015

Hi -

Sorry you're having problems.

The deployment log location will vary depending on platform.

On Windows, this should be in: %LOCALAPPDATA%\Autodesk\autodesk.webdeploy.streamer.log.

(Just paste this into the Windows Explorer address bar)

Can you check if you have this file, and post if available?

Thanks,

Jeff

Anonymous · ‎01-27-2015

Thanks for the help but still can't find the log?

innovatenate · ‎01-27-2015

Another suggestion may be to do a clean uninstall and re-install.

Steps for a Clean Uninstall:

Next, go to http://fusion360.autodesk.com/ and select the Download a Free Trial link to begin the install process.

I hope this helps.

Thanks,

Nathan Chandler
Principal Specialist

Anonymous · ‎02-13-2015

Sorry for the delayed reply, a clean re-install worked.

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