Inconsistent zoom behaviour on Macbook

Inconsistent zoom behaviour on Macbook

SymmWatch
Participant Participant
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Message 1 of 7

Inconsistent zoom behaviour on Macbook

SymmWatch
Participant
Participant

Hi, 

I use a Macbook for my CAD (and occassional CAM). In earlier iterations of Fusion 360, upon startup the zoom function would work correctly allowing me to use two fingers on the trackpad and spread them apart to zoom in, together to zoom out, and I could move the components around the window by dragging two fingers. However, after a while the zoom function would stop working and I would have to drag two fingers up or down the trackpad to zoom in or out, which meant that the ability to move an object around the window stopped.

 

I though this had been fixed in newer iterations but it has now reappeared. The change happens when I click on a menu, such as inspect: with the menu open, zoom is by dragging two fingers up or down; with no menu open, zoom is (usually) by spreading my fingers on the track pad. It also sometimes still gets stuck in the mode where I have to drag two fingers up or down to zoom, thereby losing the ability to move parts around.

 

Is this a known bug?

Thanks,

Will

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Message 2 of 7

LMD001
Collaborator
Collaborator

Hello SymmWatch,

 

Maybe has something to do with this post:

 

http://forums.autodesk.com/t5/design-validate-document/so-trackpad-navigation-is-inverted-we-re-fixi...

 

Best regards,

Ludo

Message 3 of 7

SymmWatch
Participant
Participant

Hi,

Part of the bug still exists: when a menu is opened (for example click on the down arrow next to Inspect to open the drop down menu), swiping up and down on the trackpad with two fingers zooms in and out respectively, it does not move the workpiece around the screen as it normally would.

 

Will

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Message 4 of 7

Phil.E
Autodesk
Autodesk

Hi,

 

Thanks for reporting. I have confirmed that while a menu is open gestures will resort to OS gestures, not Fusion gestures. This is now logged as a bug.

 

I need a little more information about your workflows to ensure we are testing the correct solution for your expectations.

 

Why do you need to rotate/zoom while a menu is open? Can you describe this workflow?

How often does it get stuck in OS style gestures after the menu is shut (during regular modeling)? I could not reproduce this effect, so if you could help by describing your exact steps that lead to a reproducible case of this it would greatly help. I can add these steps to the acceptance criteria of any fix that we do.

 

Thanks,

 

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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Message 5 of 7

SymmWatch
Participant
Participant

Hi,

Good to hear you can repeat the problem when a menu is open. When I discovered it I was wanting to move around the window so that the part I wanted was in view. It is more the moving that I want (dragging with two fingers) when a menu is open than the zooming.

 

As for getting stuck in OSX gestures, I will see if I can replicate the problem. It normally happens when I've put the laptop to sleep, I can't remember whether Fusion would have had the focus at the time or not.

 

Will

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Message 6 of 7

SymmWatch
Participant
Participant
Hi,
I’ve just woken my laptop from sleep to find that Fusion has resorted to OS gestures. I had a design open, view was flat on the bottom as I had been measuring the distance between holes in the design for drilling, I don’t know what else might be significant.

Will
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Message 7 of 7

Phil.E
Autodesk
Autodesk

If Fusion is not in focus, you may need to click into the app frame to get gestures to work. Did this work?

 

Another thing to try is minimize and maximize Fusion, does this make gestures begin to function again?

 

Another test you can try:

Do gestures fail if you open more than one or two designs? Start just opening designs and testing gestures. If after several documents (or just a couple) are open gestures begin to fail consistently, do they return if you click outside Fusion and then back inside Fusion?

 

Thanks,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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