I can't rendering from autodesk 360

I can't rendering from autodesk 360

Anonymous
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Message 1 of 3

I can't rendering from autodesk 360

Anonymous
Not applicable

Error : A problem occurred. The file could not be translated.3 

Against this way it comes to a fault.

What should I do. Help me please, urgent !

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Message 2 of 3

NicolasXu
Autodesk
Autodesk

Hi recepkiran034,

 

Welcome to the community. Thanks for the asking and we need collect more information to figure out the problem.

 

Were you seeing the error with Fusion 360 or web browser? (A screenshot would tell us a lot.) Was the file created in Fusion 360 or uploaded from other format?

 

If you can open the file in Fusion 360, could you try saving a new version of the file and render again? If the issue persists, would it be possible to share me the file or invite me to your project so I can check the behavior on my side? (Please kindly notice that inviting people to your project would give the user read/write permission to all the files in the project. You can remove any invited users anytime.)

 

My email address: lixiong.xu[AT]autodesk.com

 

Check the article below for how to share a Fusion 360 design:

http://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How-...

 

Best Regards,

 



Nicolas Xu
Sr. SQA Eng.
Fusion 360 Quality Assurance Team
Autodesk, Inc.
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Message 3 of 3

Anonymous
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Thanks. Problem solved.
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