HELP!!!!

HELP!!!!

Anonymous
Not applicable
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Message 1 of 21

HELP!!!!

Anonymous
Not applicable

I am trying to open Fusion 360 on my Mac. It prompts me on opening to Update, so I select to update. It reaches about 15% during updating, then quits! I have tried several times now, and tried opening my partners account on his computer to rule out it's my computer, and his is doing the same.

 

How can I get this fixed, so I can get into the program and get working?

 

I am losing patience with this program! I love it and really want to use it over other programs, but honestly... since installing it I am finding regular problems with using it. I have been using it and being patient with it for 5 months now, but at least 6 times out of 10, the program unexpectedly quits!!! This is enormously frustrating as I am relying on using it now to complete projects I am working on.

 

Can you please advise what to do in terms of the problem updating currently, and the greater problem of it quitting regularly and unexpectedly!

 

If I did an uninstall, would I loose all my data saved within the program? How would I reinstall? I am on a student version I downloaded. Would reinstalling the program help?

 

Please help as soon as possible!!!

 

Cassandra

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Message 21 of 21

burnandreturn
Advocate
Advocate

I will give you a clue.  Make your thread titles discriptive of your problem in some way.  Just saying Help is useless and will cause many to just skip over the thread.  If you are too lazy to write a discriptive thread title I know I am not going to put any effort into your thread(not that I could help)!

 

On some forums if you would title your thread like this one it would get deleted right away. 

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