Fusions 360 hanged while saving

[hugues1965]

Hello all,

Today i started to experience some crash when saving. I manage to do some work and save, but at a particular point, the save will freeze, not sure why. In my last attempt, i just created a sketch and a rectangle in my project called "cover front top" in my library "Simulation LEAF batteries". I repeated the action, try to create a different sketch, but same problem, it just freezes and never comes back, and does not save my changes. I sent you error report CER_106449522.

I run version 2.0.1365 under a new macbook pro OSX 10.1.1

thanks for any help, i really need to get some work done during my holidays.

[jinhai.zhu]

Hi Hugues,

We tried the version you running both on OSX 10.10 and updated to 10.10.1 to investigate the issue you met, but didn’t meet it any more. For your problem, it may be caused by the broken cache, could you try a clean up cache to see if it helps or not?

Close Fusion 360 first

Go to /Users/<Your Apple User ID>/Library/Application Support/Autodesk directory

Remove all folders/files in Autodesk Fusion 360

Relaunch Fusion 360 and have a try again

If it’s still in trouble, could you please send all AppLogFile********-.log under /Users/<Apple User ID>/Library/Application Support/Autodesk/Autodesk Fusion 360/<Autodesk User ID> directory to me at jinhai.zhu@autodesk.com

Thanks,

Gavin