Fusion Preferences UI partially not visible

[jsejcksn]

No scrollbars, either. See screenshot:

v2.0.2862 on macOS 10.12.3

[brianrepp]

Hi @jsejcksn - good find, I see the same behavior on my machine.  Thanks for posting, we'll get it fixed!

[jsejcksn]

Hello @brianrepp. Thanks for confirming. How will I know when the fix will be completed? Are you going to report here when it is released?

[joel.palioca]

Hi @jsejcksn,

This is currently logged internally and we will investigate further over the next few days.  While I can't commit to when it will be fixed, we are looking at it and typically the what's new will contain information about fixes like this, or I can try and update this thread once we have a targeted date in mind.

Cheers,

[jsejcksn]

@brianrepp @joel.palioca How can I report a bug in a way that I will directly receive follow up with its progress or at least be directly notified about the related fix and implementation in a non-aggregated way? This is what would motivate me to report a bug.

[brianrepp]

@jsejcksn  If you found a bug and want a more formal way of interacting with us, you can create a case with the Support team. They have the ability to verify them and log them. Plus they can report back if there is a known issue.

One approach to this might be to use the web case management system through your Autodesk Account: 

https://knowledge.autodesk.com/customer-service/account-management/subscription-management/support-o...

If you keep it to one issue per case, the system provides you a way to track the history and status for each case (and issue/bug). Then you wouldn't have to keep track of all the emails, messages, etc.