File corrupt after application crash

[Anonymous]

I make a lot of work, i saved it many times. i was working offline (no internet connection)

Yesterday, i finished my work, i saved all, and after i manipulted the design toi see it on many angles,

and application crashed. After that i can not open anymore this file. I make work on a mac, i try open the file from my pc, but same problem.

When i connected my mac to the net, it has updated the version of the file to the cloud.

now the cloud version is corrupt too.

I have apened an older version, and it is ok, but all my last work is missing.

When i want to open the last version (with all my work, version 29) application close, with error message, file corrupt.

is it possible to repair the file ?

i have a week of work on it.

To prevent loose of work, i save regulary my file, but when the file is corrupt, what can i do ?

Can you help me ?

[lucasliraAU]

Hi @Anonymous

Thanks for reaching out to us on the forums!

It is very likely that you will not be able to recover this file due to the fact that it is not connected in the cloud, as an existing resource I advise you to go to https://a360.autodesk.com/ and see if there is any recent version of the file to which you were working.

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[Anonymous]

When Fusion 360 crashed, I was working offline, no internet connection available.
But when I connected to the internet, the application uploaded the file to the cloud.
But this one is still corrupt.
The file was corrupted due to the crash of the application, it would be good for a tool to be available to correct some file errors. because this can only be an application bug. Or make sure the application does not crash...
Of course I had a previous version available, but the bug of your application made me loose a week of work. I have redo all again.
I find this a pity and very annoying.

[ahsan.autodesk]

Sorry to hear about this @Anonymous. Would it be possible for you to share the file with us so we can analyze the issue? My cloud id is ahsan dot ali at autodesk dot com

Also, could you please send us the Diagnostics Log files?

Thx and regards,

[Anonymous]

Hello

thanks for your answer,

I made an export of the corrupted file (Shuriken New)

you can find the asked files attached to this reply.

Thnaks in advance for your help

regards